Can I cancel Tele2 Latvia online without calling?

Yes, but there is no direct cancel button. You must log in to mans.tele2.lv and send a termination request via the 'Pastkastīte' (Inbox) messaging feature. Phone (+371 66061010) or visiting a store in person are faster and more reliable methods.

Will I still have service after requesting cancellation?

Yes, your service continues until Tele2 processes the disconnection. Once your number is disconnected, access ends permanently — the number cannot be restored.

Are there any cancellation fees?

Monthly plans on open-ended contracts can typically be cancelled without penalty; your final bill is prorated to the days used. Fixed-term contracts (common when a subsidized device is included) carry a proportional early termination fee (līgumsods) based on the remaining contract period. Check your individual contract's Special Terms for the exact amount.

What happens to my device installment payments if I cancel?

Device installment payments are independent of the service contract and continue until fully paid, even after your mobile subscription is cancelled.

Can I reactivate my number after cancellation?

No. Once a number is disconnected, Tele2 Latvia states it cannot be restored. If you want to keep your number temporarily inactive, ask about switching to a low-cost number-preservation tariff plan instead of cancelling.

Can I cancel without a fee if Tele2 raises my price?

Yes. If Tele2 unilaterally changes its terms or price list, you have the right to cancel without paying any early termination penalty, provided you do so within the notice period stated in the change notification.

Как да откажете Tele2 Latvia Mobile (2026)

Плановете на Tele2 Latvia Mobile започват от 0,00 щ.д./мес.. Следвайте нашето ръководство от 7 стъпки, за да откажете абонамента си за около 15 минути — с съвети как да избегнете оферти за задържане.

Актуализирано: май 2026 г.

Трудно

Посети уебсайта

Приблизително време:15 минути

Метод за отказ:Phone

Choose your cancellation method

Tele2 Latvia does not offer a direct one-click online cancellation. You must cancel by phone (+371 66061010), via the Mans Tele2 portal messaging feature, in person at a Tele2 store, or by email to tele2@tele2.lv. Phone is the fastest method.

Log in to Mans Tele2 (if cancelling online)

Go to mans.tele2.lv and log in with your Tele2 account credentials. Alternatively, open the Mans Tele2 mobile app and sign in.

Open the messaging inbox (Pastkastīte)

In the Mans Tele2 portal, navigate to the messaging section called 'Pastkastīte' (Inbox/Mailbox). This is the only way to submit a written termination request online — there is no standalone cancel button.

Send a termination request message

Write a message requesting contract termination ('vēlos atteikties no Tele2 pakalpojumiem'). Include your phone number to be cancelled and your contract password (security word set when the contract was signed). Submit the message.

Call customer service to confirm (if cancelling by phone)

Call +371 66061010 (Mon–Sun 08:00–22:00 EET). State that you want to terminate your subscription. Provide your phone number and the contract password when prompted by the agent.

Review final prorated invoice

Tele2 calculates your final bill proportionally based on active days used in the final billing month — you are not charged for a full last month. If you have a device installment plan, those payments continue independently until fully paid.

Confirm disconnection

Once processed, your number will be permanently disconnected. Service continues until the disconnection is complete. Note: the number cannot be restored after cancellation — if you want to pause service instead, ask about a number-preservation tariff.

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