Kako otkazati Rainforest QA (2026)
Planovi Rainforest QA počinju od 250,00 USD/mjesečno. Pratite naš vodič od 6 koraka da otkažete pretplatu za oko 10 minuta — uz savjete kako izbjeći ponude za zadržavanje.
Ažurirano: april 2026.
od 250,00 USD/mjesečno
Check your renewal date
Log in to app.rainforestqa.com and go to Settings (gear icon) → Billing. Note your current plan start date — cancellation notice must be submitted at least 60 days before your annual renewal date or you will be locked in for another 12-month term.
Export all your data
Before cancelling, export all test suites, run histories, and configurations from your account. Rainforest QA can delete customer data immediately upon termination with no guaranteed retention window.
Contact support via email
Send a written cancellation notice to support@rainforestqa.com (or ar@rainforestqa.com for billing). State clearly that you are providing notice of non-renewal and include your account name and renewal date. Keep a copy of this email as proof of the 60-day written notice.
Contact your CSM (Enterprise accounts)
If you are on a Professional or Enterprise plan, contact your assigned Customer Success Manager directly via email or your dedicated Slack/Teams channel to submit the cancellation request. Expect a retention call or offer.
Use in-app chat as an alternative
Alternatively, use the in-app chat support (available Monday–Friday, 8am–8pm EST) to submit your cancellation notice. Ask for written confirmation that your notice has been received and logged.
Receive written confirmation
Wait for a confirmation email from Rainforest QA acknowledging your cancellation notice. Your access continues until the end of the current contract term. If you do not receive confirmation within 2 business days, follow up with ar@rainforestqa.com.
Česta pitanja
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