Will I still have access to Sophos after cancelling?

Yes. Cancellation stops the subscription from auto-renewing, but you retain access to Sophos Home Premium until the end of your current paid billing period. After that, the account downgrades to the free tier.

Can I get a refund after cancelling?

Sophos offers a 30-day money-back guarantee from the date of purchase. Requests made within this window can be directed to Sophos customer support or Cleverbridge. After 30 days, payments are generally non-refundable.

How do I cancel if I cannot find the option in my account?

Because billing is handled by Cleverbridge (a third-party payment processor), you can manage or cancel your subscription directly via the link in your original order confirmation email (sent from no-reply@cleverbridge.com). If you no longer have that email, use the Cleverbridge Purchase Lookup Tool at support.cleverbridge.com to receive a new management link.

Can I reactivate my Sophos subscription after cancelling?

Yes. You can reactivate at any time by logging back into my.sophos.com and purchasing a new subscription. Your account and settings may still be available if you did not delete your account.

Does deleting my Sophos Home account also cancel billing?

No. Deleting your Sophos Home account does NOT automatically cancel your billing. You must cancel the subscription separately through the billing settings or Cleverbridge before deleting your account.

How do I cancel a Sophos Central (business) subscription?

Sophos Central business accounts cannot be cancelled through a self-service portal. You must contact Sophos Customer Care directly via the support portal at support.sophos.com. They handle all account and licence cancellation requests.

Kako otkazati Sophos (2026)

Planovi Sophos počinju od 0,00 USD/mjesečno. Pratite naš vodič od 6 koraka da otkažete pretplatu za oko 5 minuta — uz savjete kako izbjeći ponude za zadržavanje.

Ažurirano: april 2026.

od 0,00 USD/mjesečno

SrednjeUštedite 44,99 USD/godišnje otkazivanjem

Procijenjeno vrijeme:5 minuta

Način otkazivanja:Website

Sign in to Sophos Home dashboard

Go to my.sophos.com/login and sign in with your Sophos Home account email and password.

Open Account Settings

Click your profile icon or account name in the top-right corner of the dashboard, then select 'Account Settings' or 'My Account' from the dropdown menu.

Navigate to Membership & Billing

In the Account Settings page, locate the 'Membership & Billing' section and click 'View' to see your active subscription details.

Cancel or turn off auto-renewal

Click 'Cancel Membership', 'Cancel Subscription', or 'Turn Off Auto-Renewal'. If the option is not visible here, use the alternative Cleverbridge method: find your original order confirmation email from no-reply@cleverbridge.com and click the subscription management link inside it. If you no longer have that email, visit the Cleverbridge Purchase Lookup Tool (support.cleverbridge.com), enter your order number and email to have a new management link sent.

Confirm cancellation

Follow the on-screen prompts and click 'Finish Cancellation' or confirm when asked. If using Cleverbridge, select the cancellation option from the self-service portal and confirm.

Check for confirmation email

A confirmation email will be sent to your registered address. If it does not arrive within a few minutes, check your spam/junk folder. Keep this email as proof of cancellation.

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Kako otkazati Sophos (2026)

Sign in to Sophos Home dashboard

Open Account Settings

Navigate to Membership & Billing

Cancel or turn off auto-renewal

Confirm cancellation

Check for confirmation email

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Česta pitanja

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