Can I cancel the WSJ without calling customer service?

Sometimes yes, sometimes no — it depends on your subscription type. Some WSJ subscribers can cancel fully online, while others are required to call or chat. Try online first; if you hit a dead end, call 1-800-568-7625.

Does WSJ offer a discount if I threaten to cancel?

Yes, the WSJ is known for offering significant discounts — sometimes as much as 70-80% off — to subscribers who call to cancel. This is a common and effective way to get a lower rate.

What access do I lose when I cancel WSJ?

You will lose access to all WSJ articles, the WSJ app, the digital newspaper edition, and WSJ podcasts. Some free articles remain accessible as a non-subscriber.

Kako otkazati The Wall Street Journal (2026)

Planovi The Wall Street Journal počinju od 38,99 USD/mjesečno. Pratite naš vodič od 5 koraka da otkažete pretplatu za oko 20 minuta — uz savjete kako izbjeći ponude za zadržavanje.

Ažurirano: april 2026.

od 38,99 USD/mjesečno

(≈ 33,83 €)

SrednjeUštedite 467,88 USD/godišnje otkazivanjem

Procijenjeno vrijeme:20 minuta

Način otkazivanja:Phone

Log in at wsj.com

Go to wsj.com and log in to your account using the 'Sign In' link at the top right.

Access your Account settings

Click your name or email at the top right and select 'Account Settings' or 'Manage Account'.

Go to Subscription Management

Find and click 'Subscription' or 'Manage Subscription' in your account settings.

Initiate cancellation

Click 'Cancel Subscription'. The WSJ may present retention offers. You may be routed to a phone call or chat to complete the cancellation.

Call if online cancellation fails

If you cannot complete cancellation online, call 1-800-568-7625. Have your account information ready. Agents can process the cancellation but will present retention offers.

Savjeti za zadržavanje

Thank you for your subscription to The Wall Street Journal — your support enables our award-winning business and financial journalism. Before we process this cancellation, I'd like to see what options we have available for you. Depending on your subscription, I may be able to offer you a substantially reduced rate to keep your access going. Our subscribers tell us the WSJ is essential for staying ahead in business and markets — is there a specific reason today that's driving your decision? Let me see what I can do.