Kako otkazati Papaya Global (2026)

Planovi Papaya Global počinju od 3,00 USD/mjesečno. Pratite naš vodič od 7 koraka da otkažete pretplatu za oko 30 minuta — uz savjete kako izbjeći ponude za zadržavanje.

Ažurirano: maj 2026.

Papaya Global

od 2,76 €/mjesečno

TeškoUštedite 33,12 €/godišnje otkazivanjem
Procijenjeno vrijeme:30 minuta
Način otkazivanja:Email
1

Review your contract

Locate your signed Master Service Agreement (MSA) and identify the termination notice period. Standard contracts typically require 30–90 days written notice, but some agreements include a 12-month notice clause. This determines your earliest possible exit date.

2

Contact your Account Manager

Reach out to your dedicated Papaya Global Account Manager to initiate the cancellation. Every client is assigned a named account manager via the 'Papaya 360 support' model. If you don't have their contact, visit https://support.papayaglobal.com/s/ or https://www.papayaglobal.com/contact-us/ to reach the support team.

3

Submit written notice

Send formal written notice of termination as required by your contract. Confirm the exact format required (email, portal submission, or certified letter) with your Account Manager. The notice period starts from the date your written notice is received.

4

Resolve EOR employee obligations (if applicable)

If you use Employer of Record services, arrange a mutually agreed termination for each affected employee in coordination with Papaya Global and their in-country partner. You remain financially responsible for local notice periods, severance pay, accrued leave, taxes, and statutory payments.

5

Settle all outstanding invoices

Pay all outstanding invoices and fees before the account closes. Security deposits are held until all invoices are paid and all obligations to in-country partners are fully discharged.

6

Export your data

Before the account is closed, request any data exports you need — payroll records, employee data, reporting history. Confirm data retention policies and deletion timelines with your Account Manager.

7

Confirm account closure

After the notice period expires and all obligations are settled, confirm in writing with your Account Manager that the account has been fully closed and your security deposit refund has been initiated.

Česta pitanja

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