How much advance notice do I need to cancel Lever?

Lever requires at least 30 days written notice before your subscription renewal date. Sending notice 27–29 days before renewal has reportedly not been honored — send notice at least 35 days in advance to be safe.

Will I get a refund if I cancel mid-term?

Lever operates on annual contracts and does not typically offer pro-rated refunds for mid-term cancellations. Cancellation generally takes effect at the end of the current subscription term, not immediately.

Can I still access Lever after I submit my cancellation notice?

Yes — your account remains fully active until the end of your current paid subscription term. Access is cut off at the contract end date, not when you submit the cancellation notice.

How do I export my data before canceling?

Super Admins can export candidate and job data from Settings > Data Export inside the Lever app. For a full account data deletion after cancellation, email privacy@lever.co with your request.

Can I reactivate my Lever account after canceling?

Yes, you can contact Lever sales to start a new subscription. However, data retention after account closure is governed by Lever's Data Deletion Policy — confirm with support whether your historical data will still be available upon reactivation.

What if I miss the 30-day notice window?

If you miss the 30-day window, Lever will typically enforce the auto-renewal and bill you for another full term. You can still contact your Account Manager to negotiate, but Lever has a documented pattern of holding customers to the auto-renewal clause strictly.

Kako otkazati Lever (2026)

Planovi Lever počinju od 0,00 USD/mjesečno. Pratite naš vodič od 6 koraka da otkažete pretplatu za oko 15 minuta — uz savjete kako izbjeći ponude za zadržavanje.

Ažurirano: april 2026.

TeškoUštedite 3.500,00 USD/godišnje otkazivanjem

Posjetite web stranicu

Procijenjeno vrijeme:15 minuta

Način otkazivanja:Email

Review your contract renewal date

Log into your Lever account at app.lever.co and locate your subscription renewal date. You must provide written notice at least 30 days before the renewal date — failure to do so will trigger automatic renewal per Lever's standard contract terms.

Locate your Account Manager or Customer Success contact

Check your original onboarding emails or your Lever account for the name and email of your dedicated Account Manager or Customer Success Manager. Startups and lower-tier plans may not have a dedicated CSM — in that case proceed to the support portal.

Submit a formal cancellation notice in writing

Send a written cancellation email to your Account Manager (or to support@lever.co if no CSM is assigned) clearly stating: your company name, account email, subscription renewal date, and your intent not to renew. State the date you are sending the notice and request written acknowledgment.

Submit a support ticket as backup

Also file a support ticket at https://help.lever.co/hc/en-us/requests/new selecting the billing/account topic. Reference your cancellation email and request confirmation. Having a timestamped ticket provides documented evidence of your cancellation notice date.

Export your data before access ends

Before your subscription ends, export all candidate data, job postings, and reports from Lever. Go to Settings > Data Export (Super Admin access required) to download your data. Per Lever's Data Deletion Policy, you can also request full account data deletion by emailing privacy@lever.co.

Obtain written cancellation confirmation

Do not consider the cancellation complete until you receive explicit written confirmation from Lever that your account will not auto-renew. Keep this confirmation on file — multiple users have reported Lever pursuing collections after disputed auto-renewals.

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