Can I cancel an annual Retool plan early?

Within the first 7 days of signing up you can cancel via Settings > Billing and receive a full refund. After 7 days, self-service is blocked — you must email support@retool.com. Your plan will be cancelled but no prorated refund is issued; you retain access until the end of the paid term.

Will I get a refund when I cancel?

Monthly plans: no refund for partial months — billing stops at the next cycle. Annual plans: full refund only within the 7-day grace period. After that, fees are non-refundable per Retool's Terms of Service.

What happens to my apps after I cancel?

Downgrading to the Free plan does not delete your apps. You retain unlimited web and mobile apps but are capped at 5 users and 500 workflow runs per month. Features exclusive to paid plans (e.g., external users on Business) will be disabled.

How do I completely delete my Retool account?

Go to Settings > Account, scroll to the bottom, and click 'Archive account'. This self-service option was introduced in late 2025. Export your data before archiving, as Retool does not publicly document a recovery window after archival.

How do I reactivate after cancelling?

If you downgraded to Free, simply go back to Settings > Billing and select a paid plan. If you archived your account, contact support@retool.com — recovery may not be guaranteed once an account is archived.

How do I remove my credit card from Retool?

Go to Settings > Billing, scroll to the bottom of the page, and click the Stripe billing portal link. From there you can remove or replace your saved payment method.

So kündigen Sie Retool (2026)

Pläne für Retool beginnen ab 0,00 $/Monat. Folgen Sie unserer 7-Schritte-Anleitung, um Ihr Abonnement in ca. 5 Minuten zu kündigen — mit Tipps gegen Rückhalte-Angebote.

Aktualisiert: April 2026

von 0,00 AED/Monat

Mittel

Geschätzte Zeit:5 Protokolle

Methode abbrechen:Website

Log in to Retool

Go to https://[yourdomain].retool.com and log in with your admin account. Only organization admins can manage billing and cancel plans.

Open Settings

Click on 'Settings' in the left sidebar or top-right area of the Retool interface.

Go to Billing

In the Settings menu, click 'Billing' (also labeled 'Plans and Billing'). You can navigate directly to https://[yourdomain].retool.com/settings/billing.

Select a new plan

On the Billing page, view your current plan and click to change it. To fully cancel, select the 'Free' plan — this is the equivalent of cancellation for monthly subscribers (there is no dedicated 'Cancel' button).

Confirm the downgrade

Confirm the plan change. For monthly plans, the downgrade takes effect at the next billing cycle. Your apps are retained but usage is limited to 5 users and 500 workflow runs/month on Free.

Remove payment method (optional)

Scroll to the bottom of the Billing settings page and click the Stripe billing portal link to remove your saved payment card.

Archive account (optional full deletion)

To fully delete the organization, go to Settings > Account, scroll to the bottom, and click the 'Archive account' button. Export any data you need before doing this.

Günstigere Alternativen

GitHub

von 4,00 $/Monat

Datadog

von 15,00 $/Monat

Bubble

von 32,00 $/Monat

Directus

von 0,00 AED/Monat

Turso

von 29,00 $/Monat

Häufig gestellte Fragen

Affiliate-Hinweis: Einige Links auf dieser Seite können Affiliate-Links sein. Wenn Sie über diese Links einen Kauf tätigen, erhält Subger möglicherweise eine kleine Provision – ohne zusätzliche Kosten für Sie. Dies hilft uns, die Website kostenlos zu halten und weiterhin genaue Informationen zu Abonnements bereitzustellen. Wir empfehlen nur Dienste, von deren Mehrwert wir überzeugt sind.

Benötigen Sie Hilfe bei der Verwaltung Ihrer Abonnements?

Verfolgen Sie alle Ihre Abonnements, erhalten Sie Erinnerungen zum Kündigen und finden Sie mit Subger die besten Angebote.

Probieren Sie Subger kostenlos aus