Can I still use Affinity after canceling?

Yes. Affinity V3 is free software — canceling Canva Pro only removes AI-powered features (Generative Fill, Remove Background, Expand & Edit). All core vector, photo, and layout editing tools remain fully available at no cost.

Will I lose my files when I cancel?

No. All your designs and files remain saved in your account after cancellation. On the free plan, any premium Canva elements previously used will display watermarks if you re-edit or re-download them.

For annual Canva Pro plans, a full refund is available if canceled within 30 days of purchase. Monthly plans are generally non-refundable; access simply continues until the end of the billing period. Contact Canva support for billing errors or duplicate charges.

How do I reactivate Canva Pro after canceling?

Go to canva.com → Account Settings → Billing & teams and click 'Upgrade to Pro' or 'Stay on Canva Pro' (if still within your billing period). You can resubscribe at any time.

What if I bought Affinity V2 as a one-time purchase — do I need to cancel anything?

No. Affinity V1 and V2 were sold as perpetual one-time licenses with no subscription. You own them permanently and nothing needs to be canceled. Serif's activation servers remain online for V2 users.

How do I fully delete my Affinity account?

Account deletion is separate from cancellation. You must cancel any active paid plan first, then visit affinity.studio/help/delete-account/ for instructions on submitting an account deletion request.

How to Cancel Affinity (2026)

Affinity plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 4 minutes — with tips to avoid retention offers.

Updated: April 2026

from $0.00/month

(≈ €0.00)

Easy

Estimated Time:4 minutes

Cancel Method:Website

Go to Canva and sign in

Affinity V3 (current version) is free software powered by Canva — the paid subscription is Canva Pro, which unlocks AI tools within Affinity. Navigate to canva.com and sign in with the same account you use for Affinity.

Open Account Settings

Click your profile picture or initials in the top-right corner of the Canva dashboard, then select 'Account settings' from the dropdown menu.

Go to Billing & Teams

In the left-hand sidebar of Account Settings, click 'Billing & teams'. Your active Canva Pro subscription will be listed under the Subscriptions section.

Initiate cancellation

Click the three-dot menu (•••) next to your Canva Pro plan. Select 'Cancel plan' from the options. Some UI versions show a 'Cancel subscription' button directly.

Click 'Continue cancellation'

Canva will present reasons to stay (e.g., switch to annual billing, downgrade to free). Click 'Continue cancellation' to proceed past the retention screen.

Select a cancellation reason

Choose a reason from the dropdown (optional, but required to proceed). Common options include 'Too expensive', 'Not using it enough', or 'Missing features'.

Confirm cancellation

Click 'Continue cancellation' a second time to finalize. You will receive a confirmation email. Pro access continues until the end of your current billing period.

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FAQ

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