How to Cancel Zoom (2026)
Zoom plans start from $13.33/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.
Updated: April 2026
from $13.33/month
(≈ €11.57)
Sign into Zoom
Go to zoom.us and sign in with your account credentials.
Navigate to Billing
Click on 'Plans & Pricing' in the left sidebar under the Admin section, or go to 'Account Management' > 'Billing'.
Cancel your plan
Find your current subscription (Pro, Business, or Enterprise) and click 'Cancel Subscription' or 'Cancel Plan'.
Complete the cancellation survey
Zoom will ask why you're cancelling and may offer a discount. Select a reason and click 'Continue with cancellation'.
Confirm cancellation
Click 'Confirm Cancellation'. Your paid features will remain active until the end of your current billing period, then revert to the free Basic plan.
Retention Tips
Cancelling Zoom means you'll lose meetings longer than 40 minutes (free tier limit), cloud recording, large meeting capacity, admin dashboard, and custom branding. Group meetings will be limited to 40 minutes on the free plan.
FAQ
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