Does Counter.dev have a traditional subscription I need to cancel?

No. Counter.dev uses a voluntary 'pay what you want' model. You are never automatically charged. If you set up a recurring payment voluntarily, you must cancel it through the payment provider you used (PayPal, bank, etc.), not through Counter.dev itself.

Will I still have access to my analytics after I stop paying?

Yes. Since Counter.dev does not enforce payment, your analytics dashboard remains accessible whether or not you are paying. The service is free to use; payment is entirely optional.

Can I get a refund on a voluntary payment I made?

Counter.dev has no formal refund policy listed. Since payments are voluntary donations, refunds would need to be requested directly from the developer at [email protected] or disputed through your payment provider.

How do I delete all my data from Counter.dev?

Log in to your dashboard at counter.dev/dashboard.html, locate the delete/danger section, and confirm account deletion. This removes your account and all associated analytics data. You can also email [email protected] to request manual data deletion.

Can I reactivate my account after deleting it?

No. Account deletion appears to be permanent. You would need to create a new account at counter.dev if you wish to use the service again.

Is Counter.dev really free — why would I need to cancel anything?

Counter.dev is free at its core. 'Cancellation' only applies if you voluntarily set up a recurring donation. If you simply signed up and never paid, there is nothing to cancel — you can just stop using the service or delete your account.

How to Cancel Counter.dev (2026)

Counter.dev plans start from $4.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$5.44/month

EasyYou save CA$65.28/year by cancelling

Estimated Time:5 minutes

Cancel Method:Website

Understand the payment model

Counter.dev does not charge users via a subscription. It operates on a voluntary 'pay what you want' model. If you made a one-time or recurring voluntary payment, you need to cancel it through the payment provider you used (e.g., PayPal, bank transfer, or credit card recurring charge).

Cancel any recurring payment

Log in to whichever payment service you used when you donated (PayPal, your bank's standing order, etc.) and cancel the recurring payment or donation from there. Counter.dev does not manage recurring billing itself.

Log in to Counter.dev

Go to https://counter.dev and log in with your username and password.

Access the dashboard

Once logged in, you will land on your analytics dashboard at https://counter.dev/dashboard.html. All account management is handled from here.

Delete your account

Look for the danger/delete section in the dashboard. Click the delete button (marked with a red/danger style), then confirm deletion by interacting with the confirmation prompt ('Confirm deletion'). This removes your account and all tracked data.

Contact support if needed

If you cannot find the delete option or need help stopping a payment, email the developer directly at [email protected] (Irae Hueck Costa, Berlin). This is the sole support contact listed on the imprint page.

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FAQ

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Subger is not affiliated with, endorsed by, or connected to Counter.dev. All trademarks, service marks, and brand names belong to their respective owners. Information on this page is provided for informational purposes only.

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