Will I lose access immediately after cancelling?

No. After cancelling, you retain full access to your paid account through the end of your current billing period (monthly or annual).

Can I get a refund when I cancel?

Refunds are only available within 14 days of purchase. After that 14-day window, subscription payments are non-refundable, even if you cancel early.

Is there a free trial before I have to pay?

Yes. Ecamm offers a 14-day free trial with no payment information required. Combined with the 14-day refund window, you effectively get up to 28 days to evaluate the software risk-free.

Can I reactivate my subscription after cancelling?

Yes. You can reactivate your Ecamm Live subscription at any time by going back to Preferences > Account and subscribing again.

Can I get credit for unused subscription time?

No. Ecamm does not provide billing extensions, extra months, or credit for unused subscription time remaining after cancellation.

What if I need help before cancelling?

Ecamm encourages users to contact their support team via the chat button on their website before cancelling, in case a technical issue can be resolved instead.

How to Cancel Ecamm Live (2026)

Ecamm Live plans start from $12.00/month. Follow our 5-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$16.32/month

EasyYou save CA$195.84/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:App

Open the Ecamm app

Launch the Ecamm Live application on your Mac.

Open Preferences

Click 'Ecamm' in the top macOS menu bar, then select 'Preferences' from the dropdown menu.

Go to the Account tab

In the Preferences window, click on the 'Account' tab.

Click Manage Billing

Click the 'Manage Billing' button to open the billing portal.

Cancel Subscription

Click 'Cancel Subscription' to initiate the cancellation. You will receive a confirmation email once the cancellation is complete.

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