Can I still use ExpressVPN after I cancel?

Yes. After turning off auto-renewal, you keep full VPN access until the last day of your current paid billing cycle. Access is only cut off immediately if you request and receive a refund.

How do I get a refund?

Cancelling does not trigger a refund automatically. Log in and go to Account & Billing → Payment History, then click 'Refund' next to the eligible payment and follow the prompts. Alternatively, start a 24/7 live chat at expressvpn.com/support and ask the agent to process a refund. Refunds take up to 10 business days. The 30-day guarantee applies to first-time customers on direct purchases only.

What if I subscribed through the App Store or Google Play?

You must cancel through the platform you used to subscribe. For iOS: Settings → your Apple ID → Subscriptions → ExpressVPN → Cancel Subscription. For Android: Google Play Store → profile icon → Payments and subscriptions → Subscriptions → ExpressVPN → Cancel subscription. ExpressVPN's website cannot cancel these subscriptions. Refunds for App Store purchases are at Apple's discretion, not ExpressVPN's.

Will my account be deleted after I cancel?

No. Your account (email and login) remains active after cancellation. You can still log in but cannot use the VPN service. To delete your account and personal data, go to account settings and choose 'Delete After Expiry' (deleted when subscription ends) or 'Delete Now' (immediate). Do not delete your account before claiming a refund, as billing support requires account access.

Can I reactivate my subscription later?

Yes. As long as you haven't deleted your account, you can log back in to expressvpn.com and purchase a new subscription at any time. Note that if you previously received a refund, you will not be eligible for the 30-day money-back guarantee on any future purchase.

How long does a refund take to process?

Refunds are processed within up to 10 business days after your request is approved. The 30-day money-back window is calculated to the exact hour from your purchase time (e.g., if you purchased at 8 a.m. on July 1, the deadline is 8 a.m. on July 31). Renewals have a shorter 14-day refund window.

How to Cancel ExpressVPN (2026)

ExpressVPN plans start from $6.67/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$9.07/month

EasyYou save CA$108.84/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:Website

Sign in to your account

Go to expressvpn.com and click 'My Account' in the top navigation bar. Enter your email and password to log in.

Open Subscription settings

In the left-hand menu, click 'Subscription' (sometimes labeled 'My Subscription') to view your current plan details.

Access subscription edit options

In the 'Subscription details' box, locate your subscription ID and click 'Edit subscription settings' link inside that box.

Turn off automatic renewal

Click 'Turn Off Automatic Renewal' (some account UIs show a direct 'Cancel Subscription' button on the right side of the subscription details box instead).

Confirm cancellation

Follow the on-screen confirmation prompts. You will see a confirmation screen reading 'Your subscription has been canceled' when complete.

Request a refund (if eligible)

Cancelling auto-renewal does NOT trigger a refund automatically. To request one within 30 days of purchase: go to 'Account & Billing' → 'Payment history' → click 'Refund' next to the eligible payment → complete the optional survey → click 'Submit and Proceed with Refund' → select product → confirm. Alternatively, use 24/7 live chat at expressvpn.com/support.

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