Will I lose access immediately after cancelling?

Access typically continues until the end of your current billing period. Grafbase's Terms of Service warn that account termination may eventually result in deletion of content associated with your account, so export any important data before cancelling.

Can I get a refund after cancelling?

Grafbase does not publicly document a refund policy. For refund requests, contact support@grafbase.com directly and explain your situation. Refunds are handled on a case-by-case basis.

Can I reactivate my subscription after cancelling?

Reactivation options are not publicly documented. You can contact support@grafbase.com or visit the billing section of your dashboard at app.grafbase.com to explore reactivation. Enterprise plans require contacting sales at https://grafbase.com/contact/sales.

What happens to my data after I cancel?

Grafbase's Terms of Use state that account termination may result in destruction of content associated with your account. Export all projects, schemas, and data before cancelling. For a formal data deletion request, email support@grafbase.com.

Is the free tier still available if I downgrade?

Yes. Grafbase offers a free open-source tier (self-hosted GraphQL Federation Gateway) with no feature gating. If you are on a paid plan, you may be able to downgrade to free instead of cancelling entirely — ask support for options.

Does the free trial require cancellation to avoid being charged?

No. Grafbase's 60-day free trial does not require a credit card, so it will simply expire without any charges. Only active paid plans require cancellation.

How to Cancel Grafbase (2026)

Grafbase plans start from $0.00/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$0.00/month

Hard

Estimated Time:5 minutes

Cancel Method:Email

Log in to Grafbase dashboard

Go to https://app.grafbase.com and sign in to your account using your credentials.

Open Account Settings

Click on your profile avatar or account name in the top-right corner and select 'Settings' or 'Account Settings' from the dropdown menu.

Navigate to Billing section

In the settings sidebar, look for a 'Billing' or 'Plan' section. Review your current subscription details here.

Contact support to cancel

If no self-serve cancellation button is visible (Grafbase's Terms of Service confirm email cancellation is the primary method), send an email to support@grafbase.com with the subject 'Cancel Subscription' and include your account email address and a request to cancel your paid plan.

Await confirmation email

Wait for a confirmation from the Grafbase support team acknowledging your cancellation request. Keep this email for your records.

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How to Cancel Grafbase (2026)

Log in to Grafbase dashboard

Open Account Settings

Navigate to Billing section

Contact support to cancel

Await confirmation email

Cheaper Alternatives

FAQ

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