Can I still use Norton 360 after I cancel?

Yes. Cancelling stops automatic renewal but your subscription remains active until the end of the current paid billing period. You will not lose access immediately.

Is there a refund if I cancel mid-subscription?

Norton offers a 60-day money-back guarantee on plans purchased directly from norton.com. If you are within the first 60 days, contact Norton Support to request a refund. Outside that window, no prorated refund is issued for unused time.

How do I cancel if I bought Norton through the Apple App Store or Google Play?

If you purchased via the App Store or Google Play, you must cancel through that platform directly — Norton's website cannot cancel those subscriptions. On iOS go to Settings > Apple ID > Subscriptions; on Android go to Google Play > Subscriptions.

How do I reactivate my Norton 360 subscription after cancelling?

Sign back in to my.norton.com, go to 'My Subscriptions', and select the option to renew or purchase a new plan. Alternatively, purchase a new subscription directly from norton.com.

Will Norton delete my data after I cancel?

Norton retains account data per its privacy policy. You can request deletion of personal data by contacting Norton Support or submitting a data deletion request via the Norton Privacy Portal at norton.com/privacy.

What if the 'Cancel Subscription Renewal' button is missing?

If the button is not visible, your subscription may have been purchased through a third party (retailer, app store, or ISP). In that case contact Norton Support via live chat at norton.com/support or call 1-855-815-2726 to cancel manually.

How to Cancel Norton 360 (2026)

Norton 360 plans start from $3.50/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$5.00/month

MediumYou save CA$60.00/year by cancelling

Estimated Time:5 minutes

Cancel Method:Website

Sign in to your Norton account

Go to my.norton.com and sign in with the email address and password associated with your Norton subscription.

Open My Subscriptions

Once signed in, click on your account name or profile icon in the top-right corner, then select 'My Subscriptions' from the dropdown menu.

Locate your Norton 360 plan

Find the Norton 360 subscription you want to cancel in the subscriptions list. Note the renewal date and price displayed next to it.

Click 'Cancel Subscription Renewal' or 'Manage Renewal'

Next to your Norton 360 plan, click the 'Cancel Subscription Renewal' button (or 'Manage Renewal' if that appears instead). This opens the cancellation flow.

Click 'Unsubscribe' next to Plan Renewal

On the renewal management page, find the 'Plan Renewal' row and click 'Unsubscribe' to proceed to the cancellation steps.

Select a cancellation reason and click 'Next'

Choose a reason for cancelling from the dropdown list (e.g. 'Too expensive', 'Don't need it anymore') and click the 'Next' button.

Decline retention offer and confirm cancellation

Norton will present a retention offer (e.g. a discounted renewal price or an extended trial). To proceed, click 'No thanks, cancel my subscription', then click 'Next' to confirm. A confirmation message will appear on screen.

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