Can I still use Power Automate after cancelling?

If you cancelled within the 7-day grace window your access ends immediately and the subscription enters Disabled status. If you turned off recurring billing instead, you keep full access until the end of the current billing period, then the subscription is disabled. During the Disabled phase (up to 90 days) admins can still export data but flows stop running.

On MCA accounts (most purchases since 2020) a pro-rated refund is issued only if you cancel within 7 days of purchase or renewal. On older MOSA accounts a pro-rated credit is applied more generously with no hard 7-day limit. After the grace period ends no refund is available — you can only stop future billing.

Can I reactivate my subscription after cancelling?

Yes, during the Disabled phase (up to 90 days after cancellation). Go to Admin Center > Billing > Your products, select the subscription, and click 'Reactivate'. Once the subscription moves to Deleted status (after the Disabled phase) reactivation is impossible and data cannot be recovered.

When is my data permanently deleted?

After cancellation the subscription stays in a Disabled state for up to 90 days, during which admins can still access and export data. Hard deletion occurs no later than 180 days after cancellation. If an admin explicitly deletes the subscription (rather than letting it lapse), SharePoint/OneDrive data tied to it may be deleted immediately with no grace period.

I don't see a 'Cancel subscription' button — what do I do?

If the button is missing you may not have Global Admin or Billing Admin rights, or your subscription was purchased through a Microsoft partner/reseller (you must contact them directly). On MOSA accounts with more than 25 licenses, reduce the license count to 25 or fewer first via Billing > Licenses > Buy licenses, then the cancel button becomes available.

How do I cancel if I signed up individually (not through a company)?

Individual sign-ups made directly at powerautomate.microsoft.com with a personal Microsoft account are not visible in the standard Admin Center. Go to https://portal.office.com/account/#subscriptions, sign in with the same account used to subscribe, and cancel from there.

How to Cancel Power Automate (2026)

Power Automate plans start from $15.00/month. Follow our 7-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$20.40/month

MediumYou save CA$244.80/year by cancelling

Visit Website

Estimated Time:10 minutes

Cancel Method:Website

Sign in to Microsoft 365 Admin Center

Go to https://admin.microsoft.com/ and sign in with a Global Admin or Billing Admin account. Regular users cannot cancel — you must have admin privileges.

Navigate to Your Products

In the Simplified view click 'Subscriptions', or in Dashboard view go to Billing > Your products. You can also go directly to https://go.microsoft.com/fwlink/p/?linkid=842054

Select your Power Automate subscription

Find and click your Power Automate Premium (or per-user / per-flow) subscription from the list to open its details page.

Click 'Cancel subscription'

In the Billing settings section, under Subscription status, click the 'Cancel subscription' button. Note: if you are more than 7 days past your last purchase or renewal date (MCA accounts), this button opens a pane saying cancellation is unavailable — skip to step 6.

Select a cancellation reason and confirm

Select a cancellation reason from the required dropdown, optionally add feedback, then click 'Cancel subscription' to confirm. Your subscription is now cancelled and a pro-rated refund will be issued if you are within the 7-day grace window.

(If past 7-day grace) Turn off recurring billing instead

If the cancel flow redirects you because the grace period has passed, click 'Edit recurring billing', select 'Off' in the pane that appears, then click 'Save'. This stops future charges; your access continues until the current billing period ends, after which the subscription enters Disabled status.

Export your flows and run history

Before access ends, open Power Automate at https://make.powerautomate.com, export any flows you want to keep (My Flows > select flow > ... > Export), and download run history if needed. Premium flows stop running immediately once the subscription is disabled.

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