Will I lose access immediately after cancelling?

No. You retain full access until the end of your current paid billing cycle. After that, the account reverts to the free tier — it is not deleted.

Can I get a refund after cancelling?

No. Weights & Biases does not issue refunds for fees already charged. The only exception is if W&B terminates the agreement early due to a breach on their side, in which case pre-paid fees are refunded pro-rata.

Will my data be deleted when I cancel?

Your data is not immediately deleted when you cancel. You should export your data before cancellation using the W&B API. After termination, W&B will delete customer data per their retention policy. You can explicitly request deletion by emailing support@wandb.com; deletion begins within 30 days.

Can I reactivate my account after cancelling?

Yes. Log back in to wandb.ai and resubscribe through the Billing/Settings page. Your data from the paid period remains accessible.

Why can't I find a cancel button in my account?

W&B does not expose a self-service cancel button for most team and organization plans. You must contact support@wandb.com directly to process the cancellation.

What happens to storage charges after I cancel my plan?

Storage overage charges can continue to bill separately even after your plan is cancelled. You must explicitly request cancellation of storage charges when you contact support.

How to Cancel Weights & Biases (2026)

Weights & Biases plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

Hard

Visit Website

Estimated Time:5 minutes

Cancel Method:Email

Log in to Weights & Biases

Go to wandb.ai and log in to your account using your credentials.

Open Billing Settings

Click your profile icon in the top-right corner, then select 'Billing' from the dropdown menu. Alternatively, go to Settings → Billing tab.

Check for Manage Subscription option

In the Billing section, look for a 'Subscription' panel. If a 'Manage Subscription' or 'Cancel Subscription' button is visible, click it and follow the on-screen confirmation prompts. Note: this button is absent for most team/organization plans.

Contact support if no cancel button is present

If no self-service cancel option appears (common for Teams and organization accounts), send an email to support@wandb.com with your account email, organization/team name, and an explicit request to cancel your subscription and remove your payment method.

Request removal of all charges

In your support email, explicitly ask for cancellation of any storage overage charges in addition to the subscription plan, as these can continue billing separately even after the plan is cancelled.

Confirm cancellation

Wait for a confirmation email from the W&B support or Accounts Receivable team. Typical response time is 24 hours, but complex billing cases can take longer. Keep the confirmation for your records.

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