Will I still have access to my data after cancelling?

Yes, your account remains active until the end of the current billing period. After termination, Xata grants a 30-day window to export your content before it may be permanently deleted.

Are subscription fees refundable?

Standard subscription fees are non-refundable. If you cancel mid-cycle, you are not entitled to a pro-rated refund; however, Xata may grant one at its sole discretion. If Xata terminates your account without cause, you receive a pro-rated refund for the unused portion.

Can I reactivate my account after cancelling?

Xata does not document a self-serve reactivation flow. You would need to contact support@xata.io to discuss reopening your account, and your previous data may no longer be available if the 30-day retention window has passed.

Will my data be permanently deleted after cancellation?

Xata's Terms state that all content 'may be permanently deleted by Xata upon any termination of your Account in its sole discretion.' You have a 30-day post-termination window to export your data, after which Xata has no obligation to preserve it.

Is there a free tier I can downgrade to instead of fully cancelling?

Xata offers a free tier with 15 GB of Postgres storage and no cold starts. If you are on a paid Standard plan, you can ask support to downgrade you to the free tier rather than closing your account entirely.

How long does it take for Xata support to process a cancellation?

Xata does not publish a guaranteed SLA for billing requests, but the support portal allows you to flag priority. Cancellation takes effect at the next billing cycle start regardless of when support responds.

How to Cancel Xata (2026)

Xata plans start from $0.00/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from CA$0.00/month

Hard

Estimated Time:5 minutes

Cancel Method:Email

Export your data

Before cancelling, export any databases or content you want to keep. Log in to app.xata.io, navigate to your workspace, and use the database export options. After account termination you have a 30-day window to retrieve your content.

Open the Xata Support Portal

Go to support.xata.io and sign in using Single Sign-On with your Google account or your support portal username and password.

Submit a cancellation request

Click 'Submit a request' in the support portal. Select your workspace from the dropdown (if you belong to more than one), set the priority, and state clearly in the subject and body that you want to cancel your subscription. Alternatively, email support@xata.io directly with your account email and workspace name.

Await confirmation from Xata support

Xata's support team will confirm the cancellation. Per their Terms of Service, the termination becomes effective at the start of your next billing or renewal period.

Verify cancellation is processed

Check your email for a confirmation from Xata support. Your subscription will end at the start of the next billing cycle; you will not be charged again after that date.

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How to Cancel Xata (2026)

Export your data

Open the Xata Support Portal

Submit a cancellation request

Await confirmation from Xata support

Verify cancellation is processed

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