Genesys Cloud

Genesys Cloud — Overview & Pricing

from CA$102.00/month
Phone & VoIP

Genesys Cloud is a Phone & VoIP service with plans starting from $75.00/month. Browse pricing tiers, available discounts, and alternatives below.

Updated: April 2026

About Genesys Cloud

Genesys Cloud is a comprehensive customer experience platform that provides contact center, workforce optimization, and customer journey analytics solutions. The service offers cloud-based tools for managing customer interactions across multiple channels including voice, chat, email, and social media.

Pricing

Monthly Plan

from CA$102.00

/month

Annual Equivalent

from CA$1,224.00

/year

Available in 26 regions
Regional pricingGenesys Cloud 1Genesys Cloud 2Genesys Cloud 3
🇨🇦CanadaCADCA$102.00CA$156.40CA$210.80
🇦🇷ArgentinaARSARS 65,250.00ARS 100,050.00ARS 134,850.00
🇦🇺AustraliaAUDA$114.75≈ CA$109.68A$175.95≈ CA$168.18A$237.15≈ CA$226.67
🇧🇷BrazilBRLR$372.75≈ CA$100.05R$571.55≈ CA$153.42R$770.35≈ CA$206.78
🇨🇿Czech RepublicCZKCZK 1,740.00≈ CA$113.66CZK 2,668.00≈ CA$174.28CZK 3,596.00≈ CA$234.90
🇩🇰DenmarkDKKDKK 515.25≈ CA$110.54DKK 790.05≈ CA$169.49DKK 1,064.85≈ CA$228.44
🇫🇷FranceEUR€69.00≈ CA$110.61€105.80≈ CA$169.60€142.60≈ CA$228.59
🇩🇪GermanyEUR€69.00≈ CA$110.61€105.80≈ CA$169.60€142.60≈ CA$228.59
🇮🇳IndiaINR₹6,225.00≈ CA$93.00₹9,545.00≈ CA$142.60₹12,865.00≈ CA$192.20
🇮🇱IsraelILS₪273.75≈ CA$120.75₪419.75≈ CA$185.15₪565.75≈ CA$249.55
🇮🇹ItalyEUR€69.00≈ CA$110.61€105.80≈ CA$169.60€142.60≈ CA$228.59
🇯🇵JapanJPY¥11,212.00≈ CA$97.71¥17,192.00≈ CA$149.82¥23,172.00≈ CA$201.94
🇲🇽MexicoMXNMX$1,282.50≈ CA$99.44MX$1,966.50≈ CA$152.47MX$2,650.50≈ CA$205.50
🇳🇱NetherlandsEUR€69.00≈ CA$110.61€105.80≈ CA$169.60€142.60≈ CA$228.59
🇳🇿New ZealandNZDNZ$122.25≈ CA$97.06NZ$187.45≈ CA$148.82NZ$252.65≈ CA$200.58
🇳🇴NorwayNOKNOK 787.50≈ CA$112.42NOK 1,207.50≈ CA$172.38NOK 1,627.50≈ CA$232.34
🇵🇱PolandPLNPLN 300.00≈ CA$112.22PLN 460.00≈ CA$172.06PLN 620.00≈ CA$231.91
🇸🇬SingaporeSGDSGD 100.50≈ CA$108.60SGD 154.10≈ CA$166.52SGD 207.70≈ CA$224.45
🇿🇦South AfricaZARZAR 1,402.50≈ CA$114.67ZAR 2,150.50≈ CA$175.83ZAR 2,898.50≈ CA$236.98
🇰🇷South KoreaKRW₩99,000.00≈ CA$90.79₩151,800.00≈ CA$139.21₩204,600.00≈ CA$187.63
🇪🇸SpainEUR€69.00≈ CA$110.61€105.80≈ CA$169.60€142.60≈ CA$228.59
🇸🇪SwedenSEKSEK 780.00≈ CA$114.21SEK 1,196.00≈ CA$175.12SEK 1,612.00≈ CA$236.03
🇨🇭SwitzerlandCHFCHF 66.00≈ CA$114.84CHF 101.20≈ CA$176.08CHF 136.40≈ CA$237.33
🇦🇪United Arab EmiratesAEDAED 275.25AED 422.05AED 568.85
🇬🇧United KingdomGBP£59.25≈ CA$108.85£90.85≈ CA$166.91£122.45≈ CA$224.96
🇺🇸United StatesUSD$75.00≈ CA$104.32$115.00≈ CA$159.95$155.00≈ CA$215.59

Prices converted at current exchange rate

Source: www.genesys.comPrices verified 2026-03-16

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