Genesys Cloud is a Phone & VoIP service with plans starting from $75.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: April 2026
About Genesys Cloud
Genesys Cloud is a comprehensive customer experience platform that provides contact center, workforce optimization, and customer journey analytics solutions. The service offers cloud-based tools for managing customer interactions across multiple channels including voice, chat, email, and social media.
Pricing
Monthly Plan
from CHF 66.00
/month
Annual Equivalent
from CHF 792.00
/year
| Regional pricing | Genesys Cloud 1 | Genesys Cloud 2 | Genesys Cloud 3 |
|---|---|---|---|
| 🇨🇭SwitzerlandCHF | CHF 66.00 | CHF 101.20 | CHF 136.40 |
| 🇦🇷ArgentinaARS | ARS 65,250.00 | ARS 100,050.00 | ARS 134,850.00 |
| 🇦🇺AustraliaAUD | A$114.75≈ CHF 64.44 | A$175.95≈ CHF 98.81 | A$237.15≈ CHF 133.18 |
| 🇧🇷BrazilBRL | R$372.75≈ CHF 58.61 | R$571.55≈ CHF 89.87 | R$770.35≈ CHF 121.13 |
| 🇨🇦CanadaCAD | CA$102.00≈ CHF 58.38 | CA$156.40≈ CHF 89.51 | CA$210.80≈ CHF 120.65 |
| 🇨🇿Czech RepublicCZK | CZK 1,740.00≈ CHF 66.05 | CZK 2,668.00≈ CHF 101.28 | CZK 3,596.00≈ CHF 136.51 |
| 🇩🇰DenmarkDKK | DKK 515.25≈ CHF 63.64 | DKK 790.05≈ CHF 97.59 | DKK 1,064.85≈ CHF 131.53 |
| 🇫🇷FranceEUR | €69.00≈ CHF 63.69 | €105.80≈ CHF 97.66 | €142.60≈ CHF 131.63 |
| 🇩🇪GermanyEUR | €69.00≈ CHF 63.69 | €105.80≈ CHF 97.66 | €142.60≈ CHF 131.63 |
| 🇮🇳IndiaINR | ₹6,225.00≈ CHF 52.48 | ₹9,545.00≈ CHF 80.46 | ₹12,865.00≈ CHF 108.45 |
| 🇮🇱IsraelILS | ₪273.75≈ CHF 71.66 | ₪419.75≈ CHF 109.88 | ₪565.75≈ CHF 148.10 |
| 🇮🇹ItalyEUR | €69.00≈ CHF 63.69 | €105.80≈ CHF 97.66 | €142.60≈ CHF 131.63 |
| 🇯🇵JapanJPY | ¥11,212.00≈ CHF 55.13 | ¥17,192.00≈ CHF 84.54 | ¥23,172.00≈ CHF 113.95 |
| 🇲🇽MexicoMXN | MX$1,282.50≈ CHF 58.28 | MX$1,966.50≈ CHF 89.36 | MX$2,650.50≈ CHF 120.44 |
| 🇳🇱NetherlandsEUR | €69.00≈ CHF 63.69 | €105.80≈ CHF 97.66 | €142.60≈ CHF 131.63 |
| 🇳🇿New ZealandNZD | NZ$122.25≈ CHF 56.33 | NZ$187.45≈ CHF 86.38 | NZ$252.65≈ CHF 116.42 |
| 🇳🇴NorwayNOK | NOK 787.50≈ CHF 65.98 | NOK 1,207.50≈ CHF 101.17 | NOK 1,627.50≈ CHF 136.37 |
| 🇵🇱PolandPLN | PLN 300.00≈ CHF 65.42 | PLN 460.00≈ CHF 100.32 | PLN 620.00≈ CHF 135.21 |
| 🇸🇬SingaporeSGD | SGD 100.50≈ CHF 61.81 | SGD 154.10≈ CHF 94.78 | SGD 207.70≈ CHF 127.74 |
| 🇿🇦South AfricaZAR | ZAR 1,402.50≈ CHF 66.98 | ZAR 2,150.50≈ CHF 102.70 | ZAR 2,898.50≈ CHF 138.42 |
| 🇰🇷South KoreaKRW | ₩99,000.00≈ CHF 52.38 | ₩151,800.00≈ CHF 80.31 | ₩204,600.00≈ CHF 108.25 |
| 🇪🇸SpainEUR | €69.00≈ CHF 63.69 | €105.80≈ CHF 97.66 | €142.60≈ CHF 131.63 |
| 🇸🇪SwedenSEK | SEK 780.00≈ CHF 66.65 | SEK 1,196.00≈ CHF 102.20 | SEK 1,612.00≈ CHF 137.74 |
| 🇦🇪United Arab EmiratesAED | AED 275.25 | AED 422.05 | AED 568.85 |
| 🇬🇧United KingdomGBP | £59.25≈ CHF 62.75 | £90.85≈ CHF 96.21 | £122.45≈ CHF 129.67 |
| 🇺🇸United StatesUSD | $75.00≈ CHF 58.69 | $115.00≈ CHF 89.99 | $155.00≈ CHF 121.29 |
Prices converted at current exchange rate
Available Guides
Sources
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