How to Cancel Amplitude (2026)

Amplitude plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

Amplitude
Medium
Estimated Time:5 minutes
Cancel Method:Website
1

Log in to Amplitude

Go to app.amplitude.com and sign in to your account. You must be the original purchaser or an Organization Admin to cancel — regular members cannot initiate cancellation.

2

Open Settings

Click the gear icon or your avatar in the bottom-left corner of the Amplitude dashboard to open the Settings menu.

3

Go to Organization Settings

In the Settings panel, select 'Organization Settings' from the left-hand navigation menu.

4

Navigate to Plans & Billing

Click on 'Plans & Billing' in the Organization Settings sidebar. This shows your current plan, billing cycle, and renewal date.

5

Click Manage Billing

Click the 'Manage Billing' button on the Plans & Billing page. This opens the billing portal where subscription changes can be made.

6

Select Cancel Plan

In the billing portal, click 'Cancel' or 'Cancel Plan'. You will be asked to confirm the cancellation. Confirm to proceed — your plan will remain active until the end of the current billing period.

7

Enterprise plans: Contact your Account Manager

If you are on a custom Enterprise or Growth plan (not self-serve Plus), cancellation is not available in-app. You must contact your dedicated Amplitude Account Manager or reach out via the Amplitude support portal at gethelp.amplitude.com to initiate cancellation in accordance with your contract terms.

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