Can I cancel my Costco membership online?

No. Costco does not allow membership cancellations online. You must cancel in person at any warehouse membership counter or by calling 1-800-774-2678. You can, however, turn off Auto Renewal online at costco.com at least 3 business days before your renewal month to prevent being charged for another year.

Will I get a refund if I cancel mid-year?

Yes. Costco offers a 100% satisfaction guarantee on memberships. You receive a full refund of your annual membership fee regardless of how far into the membership year you are, up to the 364th day. Gold Star membership is $65/year; Executive is $130/year.

What happens to my Costco Anywhere Visa Card by Citi if I cancel?

If you hold the Costco Anywhere Visa Card by Citi, canceling your Costco membership will also result in that credit card being closed. This could affect your credit score by reducing your available credit and potentially your account age. Redeem any rewards certificates before canceling.

Can I rejoin Costco after canceling?

Generally yes, but Costco may impose a waiting period if you cancel shortly after renewing and it appears you are abusing the refund policy. Repeated cancellations can lead to longer waiting periods or, in extreme cases, a ban from rejoining.

Do household or add-on cardholders need to do anything when the primary cancels?

No separate action is needed. When the primary member's account is canceled, all household and add-on memberships linked to that account are also automatically canceled.

Can I downgrade from Executive to Gold Star instead of canceling?

Yes. If cost is the concern, you can downgrade your Executive Membership ($130/year) to a Gold Star Membership ($65/year) at the membership counter. You will receive a prorated refund for the difference. This must also be done in person or by phone.

How to Cancel Costco (2026)

Costco plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.

Updated: April 2026

HardYou save $65.00/year by cancelling

Visit Website

Estimated Time:15 minutes

Cancel Method:Phone

Gather your membership info

Have your Costco membership card and a valid government-issued photo ID ready. If canceling by phone, locate your membership number (printed on your membership card or accessible at costco.com under 'My Account').

Choose your cancellation method

Costco does not allow online cancellation. You must cancel either in person at any Costco warehouse membership counter, or by phone at 1-800-774-2678 (Member Services). Phone lines are available during regular business hours.

Go to the Membership Counter (in-person) or call Member Services (phone)

In-person: Walk to the 'Membership' counter near the warehouse entrance — do not go to a regular checkout lane. Phone: Call 1-800-774-2678 and say 'cancel membership' when prompted by the automated system to reach a representative.

Verify your identity

In-person: Present your membership card and photo ID to the membership counter associate. Phone: Provide your membership number, full name, and address to verify identity. Only the primary cardholder can request cancellation.

Request cancellation and confirm refund

Tell the associate or phone representative: 'I'd like to cancel my membership.' They will confirm your account details and process the cancellation. You are entitled to a full refund of your annual membership fee regardless of how much time remains in your membership year.

Receive your refund

In-person: Refund is issued immediately, typically returned to the original payment method or as cash/check. Phone: Refund is returned to the original payment method and typically takes 5–7 business days to appear.

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