Will I lose access to Norton 360 immediately after cancelling?

No. Your subscription and all protection features remain active until the end of your current paid billing period. After that date, the subscription ends and will not auto-renew.

Can I get a refund after cancelling?

Annual plans come with a 60-day Money Back Guarantee — you can request a full refund within 60 days of your original purchase or renewal charge. Monthly plans have a 14-day refund window on the initial purchase only; subsequent monthly renewals are non-refundable (except in Quebec, which allows pro-rated refunds).

How do I reactivate my Norton 360 subscription after cancelling?

Sign back in to my.norton.com, go to 'My Subscriptions', and purchase a new plan. Your previous device history and settings may still be available if you reinstall the software and sign in with the same account.

Does uninstalling the Norton app cancel my subscription?

No. Uninstalling the software does not cancel your subscription or stop future charges. You must log in to my.norton.com and complete the cancellation steps through the account portal.

What happens to my data after I cancel?

Upon cancellation you are required by Norton's terms to uninstall and delete all copies of the software. Norton retains account and billing data per its privacy policy; you can request data deletion by contacting Norton support directly.

What if I bought Norton 360 through the Apple App Store, Google Play, or Microsoft Store?

You must cancel through the respective store, not the Norton website. On iOS go to Settings → Apple ID → Subscriptions; on Android go to Google Play → Subscriptions; on Windows go to Microsoft Store → account subscriptions.

How to Cancel Norton 360 (2026)

Norton 360 plans start from $3.50/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $3.50/month

MediumYou save $42.00/year by cancelling

Visit Website

Estimated Time:5 minutes

Cancel Method:Website

Sign in to Norton account

Go to my.norton.com and sign in with your Norton account email and password.

Open My Subscriptions

Once signed in, click on 'My Account' in the top navigation, then select the 'My Subscriptions' tab to see all active plans.

Click 'Cancel Subscription Renewal' or 'Manage Renewal'

Find your Norton 360 subscription in the list. Click the 'Cancel Subscription Renewal' or 'Manage Renewal' button next to it.

Click 'Unsubscribe'

On the renewal management page, locate the 'Plan Renewal' section and click 'Unsubscribe'.

Select a cancellation reason

A dropdown or list of reasons appears (e.g. 'Too expensive', 'Switching to another product'). Select a reason and click 'Next'.

Decline retention offers

Norton presents one or more retention offers (discounted renewal, plan downgrade, or free extension). Click 'No thanks, cancel my subscription' to proceed past these screens.

Confirm cancellation

Click 'Next' on the final confirmation screen. A confirmation message will appear. Allow up to 24 hours for the change to reflect in your account. You will retain access until the end of the current paid billing period.

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