Can I still use Wellhub after I cancel?

Yes. Your plan remains active and you retain full access until the end of your current billing period. After that date, access is terminated.

Will I get a refund when I cancel?

No. Wellhub's policy states that subscription fees are non-refundable and no prorated refunds are issued for the remaining days in your billing cycle after cancellation, except where required by applicable law.

How do I reactivate my Wellhub subscription after cancelling?

You can reactivate your plan at any time through the Wellhub app or website. Go to Profile → Account → Subscription and follow the prompts to choose a new plan.

Can I pause instead of cancelling?

Yes. Wellhub offers a Pause option (accessible in the same Manage Subscription menu) that suspends your account without charge for the pause period. A plan must be paused for a minimum of 15 days before it can be reactivated via the app.

How do I cancel a family member's Wellhub plan?

Only the primary account holder can cancel family member plans. In the app, go to Profile → Account → Family members, tap the 3-dot menu next to the member, then tap 'Manage Subscription' and follow the cancellation steps.

How far in advance do I need to cancel to avoid the next charge?

Cancel at least 24 hours before your renewal date according to in-app guidance. The Terms of Service specify 3 business days in advance to be safe. Check your billing date in the app under Account → Subscription.

How to Cancel Wellhub (formerly Gympass) (2026)

Wellhub (formerly Gympass) plans start from $31.99/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $31.99/month

MediumYou save $383.88/year by cancelling

Visit Website

Estimated Time:5 minutes

Cancel Method:App

Open the Wellhub app

Launch the Wellhub app on your iOS or Android device and make sure you are logged into your account.

Go to Profile

Tap the 'Profile' icon in the bottom navigation bar to open your profile page.

Open Account Settings

Tap the gear icon (⚙) in the top-right corner, then select 'Account' from the settings menu.

Tap Manage Subscription

Under the 'Subscription' section, tap 'Manage Subscription' to open your current plan details.

Select Cancel Subscription

Tap the 'Cancel Subscription' button. Wellhub may present a 'Pause' option here as an alternative — skip this if you want to fully cancel.

Confirm cancellation intent

On the confirmation screen, tap 'Continue to cancel' to proceed past any retention prompts.

Final confirmation

Tap 'Cancel subscription' to finalize. You will receive a confirmation email with the scheduled cancellation date (end of your current billing period).

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