Can I use api.video for free after canceling my paid plan?

api.video offers a free sandbox environment that allows unlimited testing, but sandbox videos are limited to 30 seconds, include an api.video watermark, and are auto-deleted after 24 hours. Full production access requires a paid plan. If you delete your account entirely, you lose access to the sandbox as well.

Will I get a refund when I cancel?

api.video uses a pay-as-you-go billing model with no upfront commitments, so there is no traditional subscription fee to refund. You are only charged for hosting and delivery minutes used. Any outstanding usage charges for the current billing period may still apply. Contact support for specifics.

Can I reactivate my account after canceling?

Account deletion is described by api.video as irreversible ('an action that you cannot undone'). It is unlikely you can reactivate a deleted account. If you are unsure, consider pausing usage rather than deleting the account, or contact api.video support before proceeding.

What happens to my videos and data when I cancel?

When you delete your account, all stored videos and associated data are permanently removed. api.video is GDPR compliant and will process the deletion accordingly. Download or back up any important video assets before initiating account deletion.

Is cancellation immediate or does it take effect at the end of a billing period?

Because api.video uses pay-as-you-go billing rather than a fixed monthly subscription, there is no standard billing cycle end date. Cancellation is processed by the support team after you submit a request via the in-dashboard chat, so timing depends on how quickly support processes your request.

What if I just want to stop being charged without deleting my account?

Since api.video is purely pay-as-you-go with no recurring subscription fee, you can simply stop uploading videos and delete your stored content to eliminate ongoing hosting charges. You would only be billed for actual usage (hosting and delivery minutes), so an inactive account with no stored videos incurs no charges.

How to Cancel api.video (2026)

api.video plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: May 2026

Medium

Visit Website

Estimated Time:5 minutes

Cancel Method:Chat

Log in to your api.video dashboard

Go to dashboard.api.video and sign in to your account.

Open Account Settings

Click on your account/profile icon or navigate to the Settings section in the dashboard sidebar to open Account Settings.

Scroll to the 'Delete Account' section

Scroll to the bottom of the Account Settings page to find the 'Delete Account' section, which is the last option listed.

Click the delete/cancel button

Click the delete or cancel button in the Delete Account section. A chat pop-up window will appear on screen.

Submit your cancellation request via chat

In the chat pop-up, provide the necessary information requested by the support team to process your account cancellation. This requires a manual review by the api.video team — cancellation is not instant.

Confirm and await processing

Wait for the api.video support team to confirm your cancellation request. Note that the documentation warns: 'This is an action that you cannot undone' — account deletion is permanent and irreversible.

Cheaper Alternatives

Railway

AWS

Google Cloud Platform

FAQ

Need help managing your subscriptions?

Track all your subscriptions, get cancellation reminders, and find the best deals with Subger.

Try Subger Free

#advertisement: Some links on this page may be affiliate links. If you make a purchase through these links, Subger may earn a small commission at no extra cost to you. This helps us keep the site free and continue providing accurate subscription information. We only recommend services we believe provide value.