Drag — Overview & Pricing

Drag is a shared inbox for Gmail subscription operated by DragApp Ltd, headquartered in London, United Kingdom. The product launched in 2017 and has become a category staple. This page tracks live pricing, named tiers, supported platforms and the practical jobs where Drag earns its keep against competing in the shared-inbox helpdesk category aimed at Gmail-first SMB teams.

Quick Facts

• Operator: DragApp Ltd
• Headquarters: London, United Kingdom
• Founded: 2017
• Public-market status: privately held
• Flagship paid tier: Starter (Plus at $12/user/month annual)
• Free tier available: Yes (Free)
• Where it sells: Sold globally with USD billing
• 2025-2026 differentiator: Drag adds shared-inbox and lightweight CRM directly inside Gmail; the 2024-2025 roadmap layers AI-assisted replies and SLA tracking for support teams.

What is Drag?

Drag is a shared inbox for Gmail subscription that launched in 2017 under DragApp Ltd. The product is built around Kanban boards built directly on top of Gmail, Shared inboxes with assignment, collision detection and internal chat, Custom workflows and automation rules per board, with the rest of the catalogue tracked in the platform sections below. The Subger catalogue page pulls live tier pricing from our internal database and links into cancel guides, deal hunters and renewal price trackers so subscribers can monitor Drag across its full lifecycle.

Why choose Drag

Product roadmap and 2025-2026 differentiation

Drag is operated by DragApp Ltd out of London, United Kingdom, and the team continues to invest in the catalogue that subscribers care about most. The latest roadmap milestone — drag adds shared-inbox — gives buyers a concrete reason to evaluate Drag now rather than waiting for the next refresh cycle.

Feature breadth that matters

Beyond the headline, Drag ships CRM-style deal tracking from email threads on the Pro tier, Email sequences and templates and Reports on response times, volume and team performance. This depth matters because teams rarely buy a single capability — they need a system that absorbs adjacent jobs over time without forcing a vendor switch.

Model capabilities and developer access

Drag ships against a documented model and capability list. The Drag team publishes release notes for new models, API limits and SDK updates, and the API surface follows the OpenAPI standard so customers can wire it into existing developer toolchains without rebuilding their identity and observability stack from scratch.

Drag pricing in 2026

The current ladder for Drag ranges from Free ($0) up to Enterprise (Custom). The anchor paid tier most teams compare is Starter at Plus at $12/user/month annual, sourced from the public Drag pricing page.

Live pricing across countries

For country-by-country billing currency, taxes and renewal pricing for Drag, see the live pricing table on this page. It pulls directly from our catalogue so promotions, anchor tiers and price drops surface the moment we capture them.

Drag apps and platform coverage

Drag runs on the platforms its category demands. The table below summarises coverage as of 2026.

Use cases Drag fits

• Subscribers using kanban boards built directly on top of gmail as their primary reason to upgrade
• Teams that need shared inboxes with assignment, collision detection and internal chat on a single billing relationship
• Buyers who value custom workflows and automation rules per board as part of the Starter bundle
• Operators evaluating Drag against competing in the shared-inbox helpdesk category aimed at Gmail-first SMB teams
• Existing Drag customers expanding their footprint to Starter from a free or entry tier

Comparable products in the Subger catalogue

If you are evaluating Drag alongside other tools, the Subger catalogue maintains a separate page per service with live pricing and tier names. Use the relevant hub to compare Drag with adjacent shared inbox for Gmail subscription candidates on price, free-tier availability and feature coverage. For each candidate Subger also tracks the cancellation flow, current promo codes and renewal price history so total cost of ownership is visible upfront. Start with the Renewal price tracker, the Browse all services and the Subscription comparisons.

Frequently asked questions

Who operates Drag?

The legal operator is DragApp Ltd. The product was founded in 2017; the parent's public-market status today is privately held.

How much does Drag cost in 2026?

The flagship paid tier (Starter) is Plus at $12/user/month annual. The full ladder — Free, Starter, Plus, Pro, Enterprise — is in the pricing table above with feature differences per tier.

Does Drag offer a free tier or trial?

Yes — Free is available at $0 with the usage caps shown in the pricing table above. You can also browse the Subger deals page for promotional pricing on paid tiers.

What platforms does Drag run on?

Drag covers the platforms shown in the platform table above. Mobile, desktop and API surfaces vary by tier, and the vendor's release notes track new integrations as they ship.

What's new in Drag for 2025-2026?

In short, the team continues to invest where it matters most: drag adds shared-inbox. That is the development most likely to influence whether Drag is the right choice for a buyer evaluating shared inbox for Gmail subscription options in 2026.

How does Drag compare to other shared inbox for Gmail subscription options?

Drag differentiates on kanban boards built directly on top of gmail and shared inboxes with assignment, collision detection and internal chat plus the broader feature ladder shown above. For a side-by-side comparison with adjacent products, see the Subger category hub linked at the bottom of this page.

Can I cancel Drag anytime?

Yes — cancellation is self-service from dragapp.com under Workspace → Subscription. Subger maintains a step-by-step cancellation guide on the cancel hub that covers the specific in-product flow, refund eligibility and what data is preserved after cancel.

Does Drag offer team, family or enterprise pricing?

Yes — the higher tiers (Enterprise) target larger deployments with admin controls, audit logs and dedicated support. Quoted pricing depends on seat count and contract length; the pricing table above shows the published anchors.

Is Drag available outside the United States?

Yes. Drag is sold across the following markets: Sold globally with USD billing. See the live pricing table for country-specific tier pricing in local currencies where applicable.

Where can I find Drag deals and promo codes?

The Subger deals page tracks current Drag promotional pricing, and the renewal price tracker stores historical price points so subscribers can spot post-trial price hikes. Both are linked in the related guides section below.

Get started with Drag

To sign up for Drag, head to the live pricing table at the top of this page. Pick the tier that matches usage: Free for evaluation or Starter for production usage at Plus at $12/user/month annual, or the Enterprise tier for advanced deployments. After signup, bookmark this Subger page to monitor renewal pricing and catch any tier or anchor-price changes from DragApp Ltd.

Related Subger guides

• Cancel Drag — step-by-step cancellation guide for the current portal
• Drag deals and promo codes — live promotional offers tracked across the year
• Drag true price tracker — renewal-price history and post-trial cost watch
• Drag promo codes — coupon and code archive with expiration tracking
• Browse the full Subger services catalogue