GoTo Connect — Overview & Pricing
GoTo Connect is a Team Chat & Video service with plans starting from $26.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: May 2026
About GoTo Connect
GoTo Connect
GoTo Connect is a team chat & video product operated by GoTo Group, Inc. (GoTo Connect UCaaS). This 2026 review covers operator background, the current tier ladder and the buying signals to weigh before subscribing. The service competes in the team chat & video category against regional and global alternatives, and the practical decision usually comes down to feature mix, regional availability and renewal economics rather than headline price alone.
Quick facts
- Operator: GoTo Group, Inc. (GoTo Connect UCaaS)
- Headquarters: Boston, Massachusetts, United States
- Public-market status: part of GoTo Group (privately held by Francisco Partners and Elliott Management)
- Founded: 2018 (Jive Communications); rebranded GoTo Connect 2020 after LogMeIn merger
- Category: team chat & video
- Current tiers: Basic / Standard / Premium
- Anchor price (2026): Basic USD 27/seat/month; Standard USD 32/seat/month; Premium USD 43/seat/month
What is GoTo Connect?
GoTo Connect is a SaaS product that delivers its core workflow through a web app with per-seat billing and enterprise upgrades. Its product surface covers web app for the operator's core workflow alongside API and integrations with common business tools, with the recurring subscription paid through the operator's direct billing or App Store / Google Play / partner-billing surfaces. Customers buy a tier matching their usage profile; the entry tier is suitable for testing the product and higher tiers add features such as mobile companion app.
Why choose GoTo Connect
Operator and ecosystem context
GoTo Connect is run by GoTo Group, Inc. (GoTo Connect UCaaS) out of Boston, Massachusetts, United States, established 2018 (Jive Communications); rebranded GoTo Connect 2020 after LogMeIn merger. That matters because the team chat & video category is increasingly consolidated and the operator's ownership structure (public vs. private, parent group, regulatory footprint) shapes how aggressively the product is supported and how stable the subscription terms are over multi-year renewals.
Plan structure and pricing tiers
The tier ladder splits across Basic for testing the service, Standard for everyday use, and Premium for power users or households. Anchor pricing for 2026: Basic USD 27/seat/month; Standard USD 32/seat/month; Premium USD 43/seat/month. Consult Subger's true-price tracker for GoTo Connect for all-in renewal costs after taxes and FX conversion.
Product capabilities and integrations
Beyond the headline features, the 2025-2026 differentiator for GoTo Connect is 2024-2025 continued GoTo Connect as a unified cloud phone + video + messaging platform with GoPilot AI conversational features; competing with RingCentral and Dialpad. That gives the subscription a credible roadmap for the year ahead and distinguishes it from operators that are running their team chat & video catalog on autopilot.
GoTo Connect features that matter in 2026
Highlights of the current feature set:
- web app for the operator's core workflow
- API and integrations with common business tools
- mobile companion app
- team or workspace seats with role-based access
- audit log and admin controls on higher tiers
- standard support channels (email, in-app chat)
Buyers should treat this list as a baseline for GoTo Connect in the team chat & video category — confirm specific feature availability for your region on the operator's site, since some features and tier names vary between countries.
GoTo Connect pricing in 2026
Reference pricing for GoTo Connect in 2026: Basic USD 27/seat/month; Standard USD 32/seat/month; Premium USD 43/seat/month. The tier ladder typically looks like:
| Tier | Best for | Reference price (2026) |
|---|---|---|
| Basic | Trial / starter teams | See live pricing on the operator's site |
| Standard | Mid-market teams | Basic USD 27/seat/month |
| Premium | Enterprises | See live pricing on the operator's site |
Subger pairs the public price with the actual all-in cost (taxes, FX conversion, promotional first-period anchors that step up at renewal):
| Subger tool | What it shows |
|---|---|
| True-price tracker | List price changes plus historical promotional anchors |
| Deals page | Active discounts and limited-time offers |
| Promo codes | Stackable codes for new and existing subscribers |
| Cancel guide | Step-by-step termination by billing surface |
GoTo Connect apps and platform support
| Surface | Status |
|---|---|
| Web app | Yes |
| API / integrations | Yes |
| iOS / Android | Where offered |
| Browser extensions | Where offered |
| Slack / Teams integration | Selected tiers |
| Admin console | Higher tiers |
Surface availability for GoTo Connect can vary by region and tier — confirm current app availability and supported devices on the operator's site before subscribing.
Who GoTo Connect fits
GoTo Connect is most likely a good match for the following buyers:
- Teams who want a focused web app for the operator's category rather than building the workflow in-house — the core target audience for the product.
- The category-focused subscriber who specifically wants web app for the operator's core workflow from a team chat & video operator rather than a generalist platform.
- The household subscriber evaluating the tier ladder (Basic / Standard / Premium) and willing to pay up for API and integrations with common business tools.
- The cross-device user who needs apps across the surfaces listed above plus a credible upgrade path as new devices are added.
- The price-sensitive shopper who wants to track promotional anchors via Subger's true-price tracker and deals page before committing to annual billing.
Frequently asked questions
What is GoTo Connect and who runs it?
GoTo Connect is a team chat & video product operated by GoTo Group, Inc. (GoTo Connect UCaaS) headquartered in Boston, Massachusetts, United States, founded 2018 (Jive Communications); rebranded GoTo Connect 2020 after LogMeIn merger. It is sold via direct subscription on the operator's website and apps, with payments processed through the operator's billing surfaces.
How much does GoTo Connect cost in 2026?
Current tiers are Basic, Standard, Premium. Anchor reference pricing for 2026: Basic USD 27/seat/month; Standard USD 32/seat/month; Premium USD 43/seat/month. Confirm the live regional price on the operator's site before committing, since promotional cycles and FX conversion can shift the all-in renewal cost.
Is there a free tier or free trial for GoTo Connect?
There is no perpetual free tier listed publicly for the standard GoTo Connect subscription; the operator may run introductory trials periodically. Check the live signup page for current trial promotions.
Where is GoTo Connect available?
Availability follows the operator's licensing and service footprint anchored on Boston, Massachusetts, United States. Confirm regional availability on the official site before subscribing, especially for products that have country-specific catalog or pricing rules.
What 2025-2026 features set GoTo Connect apart right now?
The current 2025-2026 differentiator is 2024-2025 continued GoTo Connect as a unified cloud phone + video + messaging platform with GoPilot AI conversational features; competing with RingCentral and Dialpad. Together with the headline features listed above, that gives buyers a concrete signal that the subscription is being actively developed rather than coasting on a legacy catalog.
Which devices and platforms does GoTo Connect support?
Coverage spans the surfaces shown in the platform table above. The current mobile, web and (where applicable) Smart TV apps are the recommended way to consume the service; older devices may be deprecated in successive releases as the operator focuses engineering effort on supported platforms.
How do I cancel GoTo Connect?
Cancel through the account or subscription settings on the surface where you bought the plan: the operator's website for direct subscriptions, the App Store or Google Play for in-app purchases, or the partner billing portal for bundled subscriptions. Subger's cancellation guide for GoTo Connect walks through each route step-by-step.
Does GoTo Connect offer a family or multi-user plan?
Family or multi-account structures depend on the tier. The Premium tier commonly adds multi-profile or multi-device support; the entry Basic tier may restrict simultaneous usage. Confirm the per-tier seat limit on the live pricing page before committing to annual billing.
Is GoTo Connect worth it compared to team chat & video alternatives?
Value depends on three factors: the specific feature mix you'll use (see the features list above), the regional price after taxes (Subger's true-price tracker for GoTo Connect reconciles the headline price with the actual all-in renewal cost), and the credibility of the operator's 2025-2026 roadmap. Buyers should weigh these together rather than relying on headline price alone.
How can I track price changes for GoTo Connect?
Subger's renewal tracker for GoTo Connect records list-price changes plus promotional anchors over time. Pair it with the deals page for current discount codes and the promo codes page for stackable savings at signup.
Get started with GoTo Connect
Confirm the current regional price on the operator's site (Basic USD 27/seat/month; Standard USD 32/seat/month; Premium USD 43/seat/month), choose the tier that matches your usage (Basic, Standard are the most common starting points), and check Subger's deals page for GoTo Connect for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.
Related Subger guides
Pricing
Monthly Plan
from $26.00 (≈ €22.15)
/month
Annual Equivalent
from $312.00
/year
| Regional pricing | Phone System | Connect CX | Contact Center |
|---|---|---|---|
| 🇨🇴ColombiaCOP | $25.00≈ €21.30 | $30.00≈ €25.56 | $70.00≈ €59.64 |
| 🇺🇸United StatesUSD | $26.00≈ €22.15 | $34.00≈ €28.97 | $80.00≈ €68.15 |
Prices converted at current exchange rate
Available Guides
Sources
Subger is not affiliated with, endorsed by, or connected to GoTo Connect or its parent companies. All trademarks, service marks, and logos belong to their respective owners. Information on this page is provided for informational and comparison purposes only. Pricing and plan details are sourced from publicly available information and may not reflect current offerings — please verify with the official provider. If you are a representative of this service and believe any information is inaccurate, please contact us at info@subger.com.
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