How to Cancel Ancestry
from $24.99/month
(β CZKΒ 512.87)
EasyYou save $168.00/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1
Sign in to Ancestry
Go to ancestry.com and sign in to your account.
2
Go to Account Settings
Click your name and select 'Account Settings'.
3
Navigate to Membership
Click 'Subscription' or 'Membership & Billing'.
4
Click Cancel Membership
Click 'Cancel membership' and select a reason.
5
Decline retention offers
Ancestry may offer discounts or free months. Decline to continue.
6
Confirm cancellation
Confirm the cancellation. Your family tree is preserved but historical record access ends.
Retention Tips
Ancestry will highlight your family tree progress, DNA matches, and historical records you'll lose access to. They may offer a discounted rate.
FAQ
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