How to Cancel CrowdStrike (2026)
CrowdStrike plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 15 minutes â with tips to avoid retention offers.
Updated: May 2026
Log in to Falcon Console
Go to https://falcon.crowdstrike.com and sign in with your CrowdStrike account credentials.
Open the console menu
Click the hamburger menu icon in the upper-left corner of the Falcon console to expand the navigation panel.
Navigate to Host Setup and Management
In the navigation panel, select "Host setup and management" to expand that section.
Click Manage Subscription
At the bottom of the right submenu, click "Manage subscription" to open your billing and plan details.
Disable auto-renewal or cancel
In the Manage Subscription screen, locate the auto-renewal toggle or cancellation option. Turn off auto-renewal or select the option to cancel your plan at period end.
Confirm the cancellation
Confirm your selection when prompted. You will retain access through the end of your current paid term.
Email confirmation (recommended)
As a backup, send an email to subscriptions@crowdstrike.com with your company name, Customer ID, and order number to request written confirmation of cancellation. Enterprise or reseller-purchased accounts must use this method â self-service is not available for them.
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