Can I cancel my 6sense subscription mid-contract?

Technically possible by contacting your Customer Success Manager, but 6sense does not offer refunds for unused contract time as standard practice. Mid-term cancellations may require negotiation.

What happens to my data after I cancel?

Per the Terms of Service, you must delete all Results Data obtained through 6sense within 30 days of termination. All licenses and access rights cease immediately upon cancellation.

Can I reactivate a cancelled free account?

No. Free plan deactivation is permanent and irreversible. If you want to re-subscribe, you must create a brand-new account using a different business email address.

Is there a refund if I cancel early?

6sense does not offer a standard refund policy. Enterprise contracts are typically paid annually upfront, and mid-term refunds are not provided unless specifically negotiated with your account team.

How do I request deletion of my personal data from 6sense's database?

Submit a deletion request through the 6sense Privacy Center at https://6sense.com/privacy-center/ (use the 'Your Rights' tab), or email privacy@6sense.com, or call (844) 271-9399.

What is the notice period required to cancel before auto-renewal?

The required notice period is not publicly stated — it is specified in each customer's individual Order Form. It is typically 30–90 days before the contract renewal date. Check your Order Form immediately to avoid missing the window.

How to Cancel 6sense (2026)

6sense plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: April 2026

from €0.00/month

Hard

Estimated Time:10 minutes

Cancel Method:Email

Identify your plan type

Determine whether you are on the free Revenue AI for Sales plan or a paid enterprise contract. Free plan users can self-cancel; paid/enterprise customers must contact their Customer Success Manager (CSM) or email contactus@6sense.com.

Log in to Revenue AI for Sales

For free plan: navigate to the Revenue AI for Sales web app (app.6sense.com) and log in. Alternatively, open the 6sense SI Chrome Extension.

Open My Profile

Click the circle with your initials in the top-right corner to open the user preferences dropdown. Select 'My Profile' from the menu.

Click 'Deactivate Account'

On the My Profile page, scroll to find the 'Deactivate Account' button and click it.

Confirm deactivation

A confirmation prompt will appear. Click 'Deactivate' to permanently close your account. Note: this action is irreversible — your account cannot be restored.

Enterprise plan: contact your CSM

For paid plans, contact your dedicated Customer Success Manager directly. If you do not have a CSM contact, email contactus@6sense.com or submit a request via https://support.6sense.com. Reference your Order Form for the required notice period (typically 30–90 days before your contract renewal date).

Check your renewal window

For enterprise contracts, locate your Order Form and confirm the cancellation notice deadline. Missing the window automatically renews your contract for another full term (typically 12–24 months) at a potentially higher rate.

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FAQ

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