Will I still have access to OnStar services after I cancel?

Yes, your OnStar services remain active through the end of your current billing period. After that date all connected services, GPS assistance, and safety features tied to the plan are deactivated.

Can I get a refund after canceling?

OnStar offers prorated refunds for charges made within the previous 30 days. You receive credit for whole unused months and any prepaid days remaining. However, if your vehicle's purchase or lease price included OnStar service, no refund is issued.

Can I reactivate my OnStar subscription later?

Yes. You can reactivate at any time by calling 1-888-466-7827, pressing the blue in-vehicle button, or logging in to your OnStar account online and selecting a new plan under 'My Plans'.

Does canceling OnStar affect my vehicle's built-in features?

Canceling removes subscription-dependent features such as automatic crash response, remote start via app, stolen vehicle assistance, and Wi-Fi hotspot. Hardwired safety features (airbags, etc.) and basic vehicle functions are unaffected.

Can OnStar still track my vehicle after I cancel?

Once your subscription is canceled, OnStar's active monitoring and data collection associated with your plan stops. To request deletion of personal data previously collected, contact OnStar's privacy team via the privacy options on onstar.com.

What if OnStar keeps charging me after I cancel?

Always get a cancellation confirmation number and email during your call. If charges continue, call 1-888-466-7827 with your confirmation number and request an immediate refund. If unresolved, dispute the charges with your credit card issuer and cite the confirmation number as evidence.

How to Cancel OnStar (2026)

OnStar plans start from $9.99/month. Follow our 8-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.

Updated: April 2026

from $9.99/month

HardYou save $119.88/year by cancelling

Estimated Time:15 minutes

Cancel Method:Phone

Try the online cancellation first

Go to onstar.com and sign in to your account. Navigate to 'My Account', then select 'OnStar' from the menu. Note: the online cancel flow is only fully available for residents of California and Vermont. All other users must cancel by phone or in-vehicle button.

Open 'My Plans'

Inside your OnStar account dashboard, click 'My Plans'. A list of your active OnStar service plans will appear.

Select the plan to cancel

Click the name of the specific plan you want to cancel (e.g. 'Safety & Security Plan', 'Remote Access Plan', or 'Connected Services'). If you want to cancel all services, repeat for each plan.

Click 'Cancel My Plan'

Review the cancellation summary screen, then click the 'Cancel My Plan' button to confirm. You will receive a confirmation email.

If online cancel is unavailable, call OnStar

Call 1-888-4ONSTAR (1-888-466-7827). When prompted, say 'Cancel my subscription' or press the option for account changes. Wait to be connected to an OnStar Advisor — typical hold time is 5–10 minutes.

Decline retention offers

The advisor will likely offer discounts (sometimes up to 50% off) or a free trial extension to retain you. Clearly state: 'I would like to fully cancel my subscription, no offers.' You may need to decline 2–3 offers before they proceed.

Confirm cancellation and get a reference number

Once the advisor confirms cancellation, ask for a cancellation confirmation number and note the date. Request a confirmation email for your records to protect against continued billing.

Alternative: use the in-vehicle blue button

Press the blue OnStar button in your vehicle. Tell the Advisor you want to cancel your subscription. The same phone-based cancellation flow applies — you will still face retention offers.

Cheaper Alternatives

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FAQ

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