Can I still access Storytel content after I cancel?

Yes, you retain full access to the service until the end of your current paid billing period. Once it expires, access to all audiobooks and e-books is revoked — unlike some services, Storytel does not let you keep any titles after cancellation.

Will I get a refund after cancelling?

Generally, no. Storytel does not offer refunds for the current billing period after cancellation. You may be eligible for a refund within the statutory 14-day withdrawal period if you have just started a new subscription. Subscriptions purchased via Apple or Google are subject to those platforms' own refund policies.

How do I cancel if I subscribed through the App Store or Google Play?

If your account shows 'Apple_IAS' under Payments, cancel through the iPhone/iPad: Settings → your name → Subscriptions → Storytel → Cancel Subscription. For Android: open Google Play → tap your profile icon → Payments & subscriptions → Subscriptions → Storytel → Cancel subscription.

Can I reactivate my Storytel subscription after cancelling?

Yes. Log in at www.storytel.com/pl, go to 'Moje strony' → 'Moje konto', and click 'Rozpocznij subskrypcję' (Start subscription). You will need to enter your payment details again.

How do I delete my Storytel account and personal data?

Account deletion is separate from cancellation. After cancelling your subscription, contact Storytel support via the Help Center at support.storytel.com/hc/pl and submit a data deletion request. They are required to comply under GDPR.

What if I don't see a 'Cancel subscription' button in my account?

If the cancel button is missing, one of two things has happened: (1) your subscription is already cancelled and will not renew — check your account for a future end date; or (2) you subscribed via Apple or Google, in which case you must cancel through those platforms. Contact Storytel support if you are still unsure.

Kako otkazati Storytel PL (2026)

Planovi Storytel PL počinju od 5,99 USD/mjesecno. Pratite naš vodič od 6 koraka za otkazivanje pretplate za oko 3 minuta — uz savjete za izbjegavanje ponuda za zadržavanje.

Ažurirano: svibanj 2026.

od 5,99 USD/mjesecno

(≈ 5,15 €)

JednostavnoUstedjeti 71,88 USD/godisnje otkazivanjem

Posjetite web stranicu

Procijenjeno vrijeme:3 minuta

Nacin otkazivanja:Website

Log in to your Storytel account

Go to www.storytel.com/pl and click 'Zaloguj' (Log in) in the top-right corner. Enter your email and password to sign in.

Open My Pages

After logging in, click on your profile icon or name in the top-right corner, then select 'Moje strony' (My Pages) from the dropdown menu.

Go to My Account

In the My Pages section, click 'Moje konto' (My Account) to open your account settings and subscription details.

Locate your subscription

Scroll to the subscription or payment section. Check under 'Płatności' (Payments) to confirm your subscription was started via the website (card payment). If it shows 'Apple_IAS', you must cancel through the App Store instead.

Click Manage and then Cancel

Click 'Zarządzaj' (Manage) next to your active subscription. On the next screen scroll down and click 'Anuluj subskrypcję' (Cancel subscription). If you do not see this option, your subscription may already be set to cancel and will not renew.

Confirm the cancellation

A confirmation prompt will appear. Click 'Potwierdź anulowanie' (Confirm cancellation) to complete the process. You will receive a confirmation email — save it as proof.

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