How to Cancel Elastic Security (2026)
Elastic Security plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.
Updated: April 2026
from $0.00/month
Log in to Elastic Cloud Console
Go to https://cloud.elastic.co and sign in with your Elastic account credentials.
Locate your deployment or project
On the home page, find your deployment (hosted) or project (serverless) in the respective section. For hosted deployments, look under 'Hosted deployments'; for serverless, look under 'Serverless Projects'.
Open the Actions menu
Click the 'Actions' dropdown menu on the deployment or project card. This appears as a button in the top-right area of the deployment entry.
Select Delete
For hosted deployments: select 'Delete deployment'. For serverless projects: select 'Delete project'. This will prompt a confirmation dialog.
Confirm deletion
Read the warning that all data will be permanently erased and snapshots deleted. Type the confirmation text if prompted, then click the 'Delete' or 'Confirm' button to proceed.
Verify billing stops
Billing stops immediately at the hour of deletion for hourly-billed resources. Check your billing summary under Account > Billing to confirm no further charges are pending. One final invoice may be issued for usage accrued before deletion.
Contact sales for annual or self-managed subscriptions
If you have an annual Elastic Cloud contract or a self-managed (on-premises) subscription, self-service cancellation is not available. Contact your Elastic Account Executive or open a billing support case at https://support.elastic.co selecting 'Billing issue' as the category, or email ar@elastic.co.
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