Will I lose access to Arcade immediately after cancelling?

Yes. Upon cancellation you are logged out of Arcade immediately and cannot log back in until you resubscribe. However, your existing DAW sessions will still play back MIDI data using Arcade — you just cannot edit them or load new samples.

Can I get a refund after cancelling?

Monthly subscriptions are non-refundable. Annual subscriptions can be refunded within 30 days of purchase by contacting the Output support team directly.

How do I reactivate my Arcade subscription?

Go to https://account.output.com and click 'Sign Up Again' to restore access to your subscription and all editing features.

Do I keep the music I made while subscribed?

Yes. Any music you created while subscribed is yours to keep forever, royalty-free. MIDI sessions continue to play back in your DAW, though Output recommends bouncing MIDI to audio before cancelling to avoid dependency on Arcade for playback.

What happens to Sub FX plugins (Thermal, Portal, Movement) after cancelling?

Sub FX effects stop functioning after cancellation. They require an active Arcade subscription to operate.

How do I delete my Output account and data entirely?

To request complete account and data deletion, submit a privacy request at https://preferences.output.com/privacy.

How to Cancel Output (Arcade) (2026)

Output (Arcade) plans start from $9.99/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $9.99/month

(≈ €8.55)

EasyYou save $99.00/year by cancelling

Estimated Time:3 minutes

Cancel Method:Website

Go to your Output account

Open a browser and navigate to https://account.output.com. Make sure you are logged in with your Output account credentials (email and password).

Log in if prompted

If not already signed in, click 'Log In' at the top right of the page and enter your email address and password associated with your Output / Arcade account.

Open the Subscriptions section

Once logged in, locate the 'Subscriptions' section on your account dashboard. This lists your active Arcade subscription.

Click 'Cancel Subscription'

Click the 'Cancel Subscription' button next to your Arcade plan. You may also see a 'Pause' option here if you want to pause for one month instead of fully cancelling.

Confirm cancellation

Follow any confirmation prompts to finalise the cancellation. Note: upon confirmation you will be logged out of Arcade immediately and lose editing access.

Bounce MIDI to audio (recommended)

Before or immediately after cancelling, bounce any MIDI tracks that use Arcade to audio in your DAW. Without an active subscription, Arcade samples still play back but you cannot edit sessions, load custom Kits, or use Sub FX plugins (Thermal, Portal, Movement).

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FAQ

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