Can I still use my plugins or themes after cancelling?

Yes. Any WooCommerce plugin or theme you have installed continues to work on your site indefinitely after cancellation. You only lose access to automatic updates, new downloads, and official support once the billing period ends.

Can I get a refund after cancelling?

WooCommerce offers a 30-day money-back guarantee. To request a refund, go to your Orders page, click the three-dot menu next to the relevant order, and select 'Request a refund'. This option disappears after 30 days from purchase, after which refunds are not available.

Can I reactivate a cancelled subscription?

Cancelled subscriptions cannot be directly reactivated. You would need to make a new purchase of the product. If you only want to move a subscription to a different site, use 'Disconnect from store' in the three-dot menu instead of cancelling.

How do I delete my WooCommerce account and data?

WooCommerce accounts are tied to WordPress.com accounts. After cancelling all subscriptions, you can close your account at wordpress.com/settings/account/close. You have 30 days to restore the account before all data is permanently deleted.

Will I be charged again after cancelling?

No. Once cancelled, the subscription will not auto-renew. You retain access to downloads, updates, and support until the current billing period's expiration date, after which the subscription simply expires.

What if I only want to move my subscription to a different website?

You do not need to cancel. From the three-dot menu in My Subscriptions, select 'Disconnect from store'. This unlinks the subscription from your current site so you can connect it to a new one, without losing the subscription itself.

How to Cancel WooCommerce (2026)

WooCommerce plans start from $39.00/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $39.00/month

EasyYou save $468.00/year by cancelling

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Estimated Time:3 minutes

Cancel Method:Website

Log in to your WooCommerce account

Go to woocommerce.com and click 'Log In' in the top-right corner. Enter your WordPress.com credentials (WooCommerce accounts use WordPress.com login).

Open My Subscriptions

Once logged in, navigate to 'My Subscriptions' in your account dashboard, or go directly to https://woocommerce.com/my-account/my-subscriptions/. This lists all your active WooCommerce.com product subscriptions (extensions, themes, etc.).

Find the subscription to cancel

Locate the specific extension or plugin subscription you want to cancel in the list. Each subscription row shows the product name, status, and next renewal date.

Click the three-dot menu

Click the ellipsis icon ('...') on the right side of the subscription row to open the actions dropdown menu.

Select 'Cancel subscription'

From the dropdown, click 'Cancel subscription'. If you are still in a free trial period, the option will appear as 'Cancel trial' instead.

Confirm the cancellation

A confirmation dialog will appear. Confirm your choice to complete the cancellation. The subscription status will update and the subscription will remain active until the current billing period ends.

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