Can I cancel Harvey AI directly through a website or app?

No. Harvey AI is an enterprise-only platform with no self-serve cancellation button or dashboard. All cancellations must be initiated via written notice to legalnotices@harvey.ai and handled through your enterprise account relationship.

Will I get a refund if I cancel before my contract ends?

If your Order Form terminates before the Term End Date, Harvey will refund a pro-rata amount of prepaid unused fees for the remaining period, calculated from the day of termination. Contact accountsreceivable@harvey.ai for billing matters — disputes must be raised within 30 days of the invoice.

What happens to my firm's data after cancellation?

Harvey will securely delete all Customer Data within 30 days of termination per their Data Processing Addendum. Harvey does not use your firm's data to train models for other clients. For personal data deletion requests under GDPR or CCPA, email privacy@harvey.ai.

Can I reactivate my Harvey AI account after cancelling?

Reactivation requires negotiating a new Order Form with Harvey's enterprise sales team. There is no self-serve reactivation. Contact Harvey through harvey.ai to begin a new sales engagement.

Can I reduce the number of seats instead of cancelling entirely?

User reports indicate that mid-term seat reductions are generally not permitted under standard annual contracts with minimum seat commitments. Review your specific Order Form terms or contact your account manager, as some enterprise agreements may allow adjustments at renewal.

How do I cancel a Harvey AI free trial or evaluation?

Evaluation users can simply stop using the service and send a written notice to legalnotices@harvey.ai. Harvey will delete all evaluation data within 30 days of termination.

How to Cancel Harvey AI (2026)

Harvey AI plans start from $100.00/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: April 2026

from $100.00/month

(≈ €85.38)

HardYou save $1,200.00/year by cancelling

Visit Website

Estimated Time:10 minutes

Cancel Method:Email

Review your Order Form

Locate the signed Order Form from your Harvey AI sales onboarding. It specifies your contract Term End Date, minimum seat commitments, and any written notice requirements that supersede the general platform agreement.

Contact your Account Manager

Reach out to your assigned Harvey AI account manager or enterprise sales contact to notify them of your intent to cancel. Enterprise cancellations are handled through direct relationship management, not a self-serve UI.

Send formal written termination notice

Send a written cancellation notice in English to legalnotices@harvey.ai from your organization's registered email address. Include your organization name, Order Form reference, and the requested termination effective date.

Await termination confirmation

Harvey will confirm receipt and process the termination per your Order Form terms. Note: termination typically becomes effective at the end of your current contract term unless you are terminating for material breach (which allows a 30-day cure period before termination takes effect).

Confirm pro-rata refund (if applicable)

If your Order Form ends before the Term End Date, contact accountsreceivable@harvey.ai to confirm any pro-rata refund of prepaid unused fees. Billing disputes must be raised within 30 days of the invoice date.

Data deletion confirmation

After termination, Harvey will securely delete all Customer Data within 30 days. For GDPR/CCPA personal data deletion requests, contact privacy@harvey.ai separately.

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