Will I still have access after I cancel?

Yes, for monthly or quarterly plans your access continues until the end of the current paid billing period. For annual plans, access ends on the cancellation date and a prorated refund is issued for the unused portion — unless you're within the last 30 days of the annual term, in which case no refund is given.

Can I get a refund after cancelling?

Monthly and quarterly subscribers receive no refund; you keep access through the period you paid for. Annual subscribers receive a prorated refund to the day of cancellation, except in the final 30 days of the plan. Refund requests must be made through the Customer Center or by phone — email or mail cancellations are not honored.

Can I reactivate my subscription later?

Yes. Log back in to wsj.com and go through the sign-up flow to resubscribe. Your username and password remain active for approximately 90 days after cancellation. You may need to re-enter payment information.

How do I cancel if I subscribed through Apple, Google, or Amazon?

WSJ cannot cancel app store subscriptions — you must cancel through the platform you used. On iOS: Settings → [Your Name] → Subscriptions → The Wall Street Journal → Cancel Subscription. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions → The Wall Street Journal → Cancel. On Amazon: Account & Lists → Memberships & Subscriptions.

How do I request deletion of my personal data?

WSJ does not have a prominently documented self-serve data deletion flow. Submit a request via https://customercenter.wsj.com/contact or reach out to @WSJ_Support on X. California residents can also invoke CCPA rights through WSJ's privacy policy page.

Why does WSJ show a phone number instead of a cancel button?

WSJ blocks the online cancel option for most US accounts, requiring a phone call as a retention tactic. A widely reported workaround is to temporarily update your billing address to a California address — California's automatic renewal law legally requires WSJ to provide an online cancellation option for California-billed accounts, making the Cancel button appear.

How to Cancel The Wall Street Journal (2026)

The Wall Street Journal plans start from $38.99/month. Follow our 6-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.

Updated: April 2026

from $38.99/month

(≈ €33.31)

HardYou save $441.88/year by cancelling

Visit Website

Estimated Time:15 minutes

Cancel Method:Phone

Go to Customer Center

Navigate to https://customercenter.wsj.com/subscriptions and sign in with your WSJ account credentials.

Open Manage Subscriptions

In the left sidebar, click 'My Account', then select 'Manage Subscriptions' (or 'Manage Subscription').

Locate the Cancel option

Scroll to the Cancel section. If you see a 'Cancel Subscription' link, click it. If instead you see a phone number (1-800-JOURNAL / 1-800-568-7625), WSJ is blocking online cancellation for your account — proceed to step 4. California-billed accounts always see the online Cancel button.

Call to cancel (if online option not shown)

Call 1-800-JOURNAL (1-800-568-7625), Mon–Fri 7 AM–10 PM ET or Sat 7 AM–3 PM ET. State clearly: 'I want to cancel my subscription.' Have your name, address, and email ready. Agents will make retention offers — decline each and repeat your cancellation request.

Decline retention offers

WSJ agents typically offer steep discounts (e.g. $4/month for a year). You will face multiple 'Are you sure?' screens or verbal offers. Decline all and confirm you want to proceed with cancellation.

Confirm cancellation and save proof

After confirming, request a cancellation confirmation email. Save it — some users report continued billing ('zombie charges') without written proof. Your access continues until the end of the current billing period.

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How to Cancel The Wall Street Journal (2026)

Go to Customer Center

Open Manage Subscriptions

Locate the Cancel option

Call to cancel (if online option not shown)

Decline retention offers

Confirm cancellation and save proof

Cheaper Alternatives

FAQ

Need help managing your subscriptions?

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