How to Cancel Final Fantasy XIV (2026)
Final Fantasy XIV plans start from $12.99/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.
Updated: April 2026
from $12.99/month
(≈ MX$227.53)
Go to Mog Station
Open your browser and navigate to https://www.mogstation.com. This is the Square Enix account portal for managing your FFXIV subscription.
Log in with your Square Enix Account
Enter your Square Enix Account username and password. If you have Two-Step Verification enabled, complete that step as well.
Select your Service Account (if prompted)
If you have multiple service accounts linked to your Square Enix Account, you will see a service account selection screen. Select the correct account and click 'Use This Service Account'.
Open Service Account Status
On the Mog Station home screen, locate the left-hand menu and click 'Service Account Status'. This page shows your current subscription details.
Click 'Cancel Subscription'
Under the Service Account Status section, click the 'Cancel Subscription' button. IMPORTANT: Do NOT click 'Cancel Service Account' — that will permanently delete your characters and remove all registered serial keys from your account. Only click 'Cancel Subscription' to stop recurring billing.
Confirm the cancellation
Follow the on-screen prompts to confirm your cancellation. After confirming, Square Enix will send a confirmation email to the address registered to your account.
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