Can I cancel Revenue.io mid-contract?

No. Under the standard MSA, there is no unilateral right to cancel mid-term without cause. You are obligated to pay for the full Subscription Term. Early termination is only permitted if Revenue.io materially breaches the agreement and fails to cure it within 30 days.

Will I get a refund if I cancel?

No. Per MSA Section 6.2, all fees are non-cancelable and non-refundable. The only exception is a narrow warranty remedy if the product materially fails to conform to its documentation, in which case you may be entitled to a pro-rated refund for affected days.

What happens to my data after cancellation?

Access ends immediately upon termination. Revenue.io may delete customer data at any time after the term ends. Google-integrated data is deleted within 30 days. Communication data is retained up to 24 months, and AI-generated data up to 36 months. Export all needed data before your term expires.

How do I request deletion of my data?

Submit a data deletion request via the online form at https://www.revenue.io/privacy-request, by emailing privacy@revenue.io, or by calling (855) 954-0209.

What happens if I miss the 30-day non-renewal notice window?

Your subscription automatically renews for another full annual term and you will be billed accordingly. You would need to negotiate directly with your Account Manager — there is no automatic grace period or override in the standard MSA.

Can I reactivate my account after cancellation?

Yes, you can re-engage Revenue.io's sales team to start a new contract. Contact them via https://www.revenue.io/contact-us or call (888) 815-0802. New pricing and terms will apply.

How to Cancel Revenue.io (2026)

Revenue.io plans start from $35.00/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: April 2026

from $35.00/month

(≈ MX$608.96)

HardYou save $420.00/year by cancelling

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Estimated Time:10 minutes

Cancel Method:Email

Review your Master Service Agreement

Locate and review your signed MSA and Order Form to confirm your Subscription Term end date and the required notice window (standard is 30 days before renewal per MSA Section 6.1). Your individual Order Form may specify different terms.

Check your renewal date

Identify the exact end date of your current Subscription Term. You must send non-renewal notice at least 30 days before this date or your subscription will auto-renew for another full annual term.

Contact your Customer Success Manager

Email your assigned Customer Success Manager (CSM) or Account Manager with a written notice of non-renewal. If you do not have a named contact, use the contact form at https://www.revenue.io/contact-us or call (888) 815-0802.

Send formal written notice of non-renewal

Send an email explicitly stating you do not wish to renew your subscription at the end of the current Subscription Term. Reference your account name and the term end date. Email should go to your CSM or support@revenue.io as a fallback.

Obtain written confirmation

Request and retain written acknowledgment from Revenue.io confirming that your non-renewal notice has been logged. This protects you from being auto-renewed.

Export your data before term ends

Before your Subscription Term expires, export any call recordings, analytics, or data you need. Per MSA Section 7.3, access ends immediately at termination and Revenue.io may delete customer data at any time after that point.

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