Can I still use Livestream features after canceling?

Yes, you retain access to all paid features including Livestream until the end of your current billing period. After that, your account downgrades to the free Basic plan, which does not include Livestream.

Will I get a refund when I cancel?

Refunds are not issued automatically upon cancellation. You may be eligible for a refund in certain circumstances; you must submit a separate refund request through Vimeo's refund policy page.

Will my videos be deleted when I cancel?

Your videos are not immediately deleted, but the free Basic plan has a 5 GB storage cap. Any content exceeding that limit may be archived and deleted after approximately 60 days if you do not resubscribe or reduce your storage usage.

How do I reactivate my Vimeo Livestream subscription?

Log back in to vimeo.com, go to Settings > Billing, and choose a paid plan that includes Livestream (such as Premium). You will need to re-enter payment details if your previous billing info is no longer on file.

What if I subscribed through the App Store or Google Play?

If your Vimeo subscription was purchased via Apple App Store or Google Play, you cannot cancel it on vimeo.com. You must cancel through Apple (Settings > Your Name > Subscriptions) or Google Play (Play Store > Profile > Payments & subscriptions > Subscriptions).

Can I downgrade instead of canceling completely?

Yes. From the Billing page you can select 'Downgrade' to move to a lower paid Vimeo plan rather than canceling entirely. This lets you keep some paid features at a reduced cost while losing Livestream access if Livestream is not included in the lower plan.

How to Cancel Vimeo Livestream (2026)

Vimeo Livestream plans start from $20.00/month. Follow our 7-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $20.00/month

(≈ MX$347.98)

EasyYou save $240.00/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:Website

Log in to Vimeo

Go to vimeo.com and log in to the account that holds the Livestream subscription.

Open Account Settings

Click your profile picture or avatar in the top-right corner of the page to open the dropdown menu, then select 'Settings'.

Go to Billing

In the left-hand sidebar of the Settings page, click 'Billing'. This opens your billing and membership details.

View Membership Plan

On the Billing page, locate the 'Membership plan' section which shows your current Vimeo plan (e.g., Premium or Enterprise with Livestream features).

Click 'Cancel subscription'

Scroll to the lower-right area of the Membership plan section and click the 'Cancel subscription' link or button.

Answer the exit survey (if prompted)

Vimeo may display a retention screen asking why you are canceling and potentially offer a discount or downgrade option to keep you. Select your reason and proceed past any offers by clicking 'Continue to cancel' or similar.

Confirm cancellation

On the confirmation screen, click 'Confirm cancellation' (or 'Cancel subscription') to finalize. You will receive a confirmation email and retain access to Livestream features until the end of your current billing period.

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