Will I lose access immediately after cancelling?

No. Cancelling stops auto-renewal but your VPN Unlimited access remains active until the end of the current billing period you already paid for.

Can I get a refund after cancelling?

Yes. KeepSolid offers a 30-day money-back guarantee for direct purchases. Contact support@keepsolid.com within 30 days of your purchase with your order details to request a refund. Refunds typically process in 5–7 business days.

How do I cancel if I subscribed through the App Store or Google Play?

You must cancel through the platform where you subscribed. For iOS: go to Settings → [Your Name] → Subscriptions → VPN Unlimited → Cancel Subscription. For Android: open Google Play Store → Menu → Subscriptions → VPN Unlimited - Secure Proxy → Cancel Subscription.

How do I cancel if I pay through PayPal?

Log in to PayPal, go to Settings → Payments → Manage Automatic Payments, find 'KeepSolid Inc.' or 'VPN Unlimited', and cancel the automatic payment from there.

Can I reactivate my subscription after cancelling?

Yes. You can reactivate at any time by logging into my.keepsolid.com and purchasing a new subscription plan. Your account and device history are retained.

How do I delete my KeepSolid account and personal data?

Account deletion is not available through self-service. You must contact support@keepsolid.com directly to request account and data deletion. KeepSolid may retain minimal data for legal compliance purposes.

How to Cancel VPN Unlimited (2026)

VPN Unlimited plans start from $9.99/month. Follow our 6-step guide to cancel your subscription in about 4 minutes — with tips to avoid retention offers.

Updated: April 2026

from $9.99/month

(≈ MX$173.81)

EasyYou save $59.99/year by cancelling

Visit Website

Estimated Time:4 minutes

Cancel Method:Website

Go to KeepSolid User Office

Open your browser and navigate to https://my.keepsolid.com/account. Log in with your KeepSolid ID (email and password). If you registered via Apple or Google, use the corresponding 'Sign in with Apple' or 'Sign in with Google' button.

Open your profile menu

Once logged in, click your KeepSolid ID or profile icon in the top-right corner of the page to open the account dropdown menu.

Navigate to Purchase History

In the dropdown or account panel, scroll down and click on 'Purchase History'. This section lists all your active and past KeepSolid purchases, including your VPN Unlimited subscription.

Find your VPN Unlimited subscription

Locate your VPN Unlimited plan in the Purchase History list. It will be shown with the plan name, billing cycle, and next renewal date.

Click 'Manage'

Next to your VPN Unlimited subscription entry, click the 'Manage' button. This opens the subscription management options.

Cancel auto-renewal

Click the option to cancel auto-renewal or cancel subscription. Confirm the cancellation when prompted. You will receive a confirmation email at your registered address. Your access continues until the end of the current billing period.

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