Genesys Cloud is a Phone & VoIP service with plans starting from $75.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: April 2026
About Genesys Cloud
Genesys Cloud is a comprehensive customer experience platform that provides contact center, workforce optimization, and customer journey analytics solutions. The service offers cloud-based tools for managing customer interactions across multiple channels including voice, chat, email, and social media.
Pricing
Monthly Plan
from $75.00 (≈ MYR 297.37)
/month
Annual Equivalent
from $900.00
/year
| Regional pricing | Genesys Cloud 1 | Genesys Cloud 2 | Genesys Cloud 3 |
|---|---|---|---|
| 🇦🇷ArgentinaARS | ARS 65,250.00 | ARS 100,050.00 | ARS 134,850.00 |
| 🇦🇺AustraliaAUD | A$114.75≈ MYR 325.06 | A$175.95≈ MYR 498.43 | A$237.15≈ MYR 671.80 |
| 🇧🇷BrazilBRL | R$372.75≈ MYR 295.55 | R$571.55≈ MYR 453.18 | R$770.35≈ MYR 610.81 |
| 🇨🇦CanadaCAD | CA$102.00≈ MYR 295.62 | CA$156.40≈ MYR 453.28 | CA$210.80≈ MYR 610.94 |
| 🇨🇿Czech RepublicCZK | CZK 1,740.00≈ MYR 331.52 | CZK 2,668.00≈ MYR 508.34 | CZK 3,596.00≈ MYR 685.15 |
| 🇩🇰DenmarkDKK | DKK 515.25≈ MYR 320.18 | DKK 790.05≈ MYR 490.95 | DKK 1,064.85≈ MYR 661.71 |
| 🇫🇷FranceEUR | €69.00≈ MYR 320.42 | €105.80≈ MYR 491.31 | €142.60≈ MYR 662.21 |
| 🇩🇪GermanyEUR | €69.00≈ MYR 320.42 | €105.80≈ MYR 491.31 | €142.60≈ MYR 662.21 |
| 🇮🇳IndiaINR | ₹6,225.00≈ MYR 261.87 | ₹9,545.00≈ MYR 401.54 | ₹12,865.00≈ MYR 541.20 |
| 🇮🇱IsraelILS | ₪273.75≈ MYR 364.25 | ₪419.75≈ MYR 558.52 | ₪565.75≈ MYR 752.79 |
| 🇮🇹ItalyEUR | €69.00≈ MYR 320.42 | €105.80≈ MYR 491.31 | €142.60≈ MYR 662.21 |
| 🇯🇵JapanJPY | ¥11,212.00≈ MYR 278.86 | ¥17,192.00≈ MYR 427.59 | ¥23,172.00≈ MYR 576.33 |
| 🇲🇽MexicoMXN | MX$1,282.50≈ MYR 292.45 | MX$1,966.50≈ MYR 448.43 | MX$2,650.50≈ MYR 604.40 |
| 🇳🇱NetherlandsEUR | €69.00≈ MYR 320.42 | €105.80≈ MYR 491.31 | €142.60≈ MYR 662.21 |
| 🇳🇿New ZealandNZD | NZ$122.25≈ MYR 284.72 | NZ$187.45≈ MYR 436.57 | NZ$252.65≈ MYR 588.42 |
| 🇳🇴NorwayNOK | NOK 787.50≈ MYR 333.90 | NOK 1,207.50≈ MYR 511.97 | NOK 1,627.50≈ MYR 690.05 |
| 🇵🇱PolandPLN | PLN 300.00≈ MYR 328.55 | PLN 460.00≈ MYR 503.77 | PLN 620.00≈ MYR 679.00 |
| 🇸🇬SingaporeSGD | SGD 100.50≈ MYR 312.20 | SGD 154.10≈ MYR 478.70 | SGD 207.70≈ MYR 645.21 |
| 🇿🇦South AfricaZAR | ZAR 1,402.50≈ MYR 335.76 | ZAR 2,150.50≈ MYR 514.84 | ZAR 2,898.50≈ MYR 693.91 |
| 🇰🇷South KoreaKRW | ₩99,000.00≈ MYR 265.76 | ₩151,800.00≈ MYR 407.49 | ₩204,600.00≈ MYR 549.23 |
| 🇪🇸SpainEUR | €69.00≈ MYR 320.42 | €105.80≈ MYR 491.31 | €142.60≈ MYR 662.21 |
| 🇸🇪SwedenSEK | SEK 780.00≈ MYR 334.77 | SEK 1,196.00≈ MYR 513.31 | SEK 1,612.00≈ MYR 691.85 |
| 🇨🇭SwitzerlandCHF | CHF 66.00≈ MYR 333.18 | CHF 101.20≈ MYR 510.87 | CHF 136.40≈ MYR 688.57 |
| 🇦🇪United Arab EmiratesAED | AED 275.25 | AED 422.05 | AED 568.85 |
| 🇬🇧United KingdomGBP | £59.25≈ MYR 316.98 | £90.85≈ MYR 486.03 | £122.45≈ MYR 655.08 |
| 🇺🇸United StatesUSD | $75.00≈ MYR 297.37 | $115.00≈ MYR 455.97 | $155.00≈ MYR 614.57 |
Prices converted at current exchange rate
Available Guides
Sources
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