How to Cancel Botpress (2026)
Botpress plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.
Updated: April 2026
from $0.00/month
Log in to Botpress Dashboard
Go to app.botpress.com and sign in to your account with your credentials.
Open Workspace Settings
In the top navigation or left sidebar, click on your Workspace name or avatar to access workspace-level options.
Navigate to Billing
Click on 'Billing' in the left sidebar or workspace menu. This opens the Billing area with three tabs: Summary, Add-ons, and Plans.
Click the Plans Tab
Inside the Billing section, click the 'Plans' tab. This shows your current active plan and all available plan options.
Select Downgrade or Change Plan
Locate the lower-tier plan you want to move to (e.g., Pay-as-You-Go / PAYG, which is the free tier at $0/month). Click 'Downgrade' or 'Select Plan' next to it.
Confirm the Downgrade
A confirmation dialog will appear summarizing the change. Review the details — note that changes take effect at the start of your next billing cycle (subscriptions renew on the 1st of each month). Click 'Confirm' to finalize.
Optional: Delete Your Account
If you want to fully close your account rather than downgrade, go to Workspace Settings and look for 'Delete Workspace' or 'Delete Account'. Per Botpress Terms of Service, account deletion is performed through the Software interface and triggers a 30-day data retention period before permanent deletion.
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