Can I cancel anytime without a fee?

Yes, there is no minimum commitment or exit penalty. However, you must cancel before the next billing charge is processed — once payment goes through, that box will ship and no refund is issued.

What is the difference between pausing and cancelling?

Pausing is self-service via the portal and stops deliveries temporarily. Permanent cancellation requires contacting customer service by email (atc@dogfydiet.com) or phone (919 01 25 62), as no cancel button exists in the UI.

Will I get a refund if I cancel?

Generally no. Charges already processed are non-refundable after the initial 14-day trial period. If the product has not yet shipped or you experienced a health issue during the trial, contact customer service for a case-by-case review.

Can I reactivate my subscription later?

Yes. Log back into your account at https://app.dogfydiet.com/login or contact customer service. Note that any original promotional or trial pricing will not be reinstated upon reactivation.

How do I delete my account and personal data?

Dogfy Diet is a Spanish company subject to GDPR. There is no self-service account deletion option. Send a written GDPR data deletion request to atc@dogfydiet.com.

What if I still receive deliveries after cancelling?

This has been reported by multiple users. Always request cancellation in writing via email so you have a paper trail. If deliveries continue after a confirmed cancellation, dispute the charges with your bank and reference your cancellation email as evidence.

How to Cancel Dogfy Diet (2026)

Dogfy Diet plans start from €40.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from €40.00/month

HardYou save €480.00/year by cancelling

Estimated Time:5 minutes

Cancel Method:Email

Log in to your account

Go to https://app.dogfydiet.com/login and sign in with your email and password.

Open your subscription settings

Click your profile icon in the top-right corner, then select 'MI SUSCRIPCIÓN' (My Subscription) from the dropdown menu.

Click 'Pause Shipments'

Click the 'PAUSAR ENVÍOS' (Pause Shipments) button. Note: Dogfy Diet does not offer a dedicated Cancel button — self-service only allows pausing.

Complete the pause survey

Fill in the brief survey explaining why you want to pause, then confirm by clicking 'PAUSAR MIS ENVÍOS'.

Check for confirmation email

Wait for a confirmation email. If none arrives, the pause did not process — contact customer service to confirm.

Request permanent cancellation via email

For full account cancellation (not just a pause), email atc@dogfydiet.com or call 919 01 25 62. State clearly in writing that you want to permanently cancel your subscription. You should receive a response within 24 business hours.

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How to Cancel Dogfy Diet (2026)

Log in to your account

Open your subscription settings

Click 'Pause Shipments'

Complete the pause survey

Check for confirmation email

Request permanent cancellation via email

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FAQ

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