Will I lose Pro access immediately after cancelling?

No. Your Perplexity Pro access remains active until the end of your current billing period. You keep all Pro features (unlimited Pro searches, advanced AI models, etc.) until that date, after which your account reverts to the free tier.

Can I get a refund after cancelling?

Refund eligibility depends on your region and subscription type. EU, UK, and Turkey: within 14 days of purchase. South Korea and Brazil: within 7 days. Other regions: monthly plans within 24 hours of purchase; annual plans within 72 hours of the original purchase date. After these windows, payments are non-refundable and no partial credits are issued.

How do I cancel if I subscribed through the iOS App Store or Google Play?

You must cancel through the platform you used to subscribe. For Apple: go to iOS Settings → [Your Name] → Subscriptions → Perplexity → Cancel. For Android: open Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → Perplexity → Cancel.

Can I reactivate my Perplexity Pro subscription after cancelling?

Yes. Go to Settings → Subscription section and select a plan to resubscribe at any time. Your search history and account data are preserved after cancellation.

What happens to my search history and data when I cancel?

Your search history is saved and remains accessible after cancellation, even on the free tier. Perplexity does not delete your data upon subscription cancellation.

What features do I lose when I revert to the free plan?

You lose access to unlimited Pro Search queries, advanced AI models (like Claude, GPT-4o, etc.), higher file upload limits, and other Pro-only capabilities. You retain basic Perplexity search on the free tier with a limited number of Pro searches per day.

How to Cancel Perplexity AI (2026)

Perplexity AI plans start from $13.99/month. Follow our 8-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $13.99/month

EasyYou save $167.88/year by cancelling

Estimated Time:3 minutes

Cancel Method:Website

Sign in to Perplexity

Go to https://www.perplexity.ai and sign in to your account if not already logged in.

Open your profile menu

Click your profile icon or avatar in the bottom-left corner of the sidebar (desktop) or top-right corner (mobile web).

Go to Settings

Select 'Settings' from the dropdown menu that appears after clicking your profile icon.

Locate the Subscription section

Scroll down within Settings to find the 'Subscription' section listed under 'Perplexity Pro'.

Click 'Manage Subscription'

Click the 'Manage Subscription' button. This redirects you to the Stripe billing portal showing your current plan details.

Click 'Cancel subscription'

On the Stripe billing portal page, click the 'Cancel subscription' or 'Cancel plan' link/button.

Review cancellation details

Perplexity displays information about when your Pro access will end (the last day of your current billing period) and which Pro features you will lose. Review this screen carefully.

Confirm cancellation

Click the final confirmation button (labeled 'Confirm cancellation' or 'Cancel subscription') to complete the process. You will receive a confirmation email.

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FAQ

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