Can I still use ConnectedDrive features after I cancel?

Yes. When you cancel auto-renewal, your subscription remains active through the end of the current billing period (monthly or annual). Features are only disabled once the paid period expires.

Will I get a refund for the unused portion of my subscription?

No. BMW's Terms & Conditions explicitly state that no rebate or refund will be granted for the suspension or early termination of a contracted service. For one-time lifetime purchases, no refund is issued once download has begun.

How do I cancel if I sell my BMW?

You must cancel your ConnectedDrive subscriptions before or immediately after selling the vehicle. If you only unlink the car from your BMW account without cancelling, BMW will continue to charge you even though you no longer have access to the services.

Can I reactivate a cancelled ConnectedDrive subscription later?

Yes. You can purchase a new subscription at any time through the ConnectedDrive Store at mygarage.bmwusa.com, the My BMW app, or directly in the vehicle's iDrive system. Reactivation is immediate upon payment.

Can I cancel ConnectedDrive through the My BMW app?

Yes. Open the My BMW app, select your vehicle, navigate to 'Services & Store', find the active subscription, and tap 'Cancel Auto-Renewal'. You can also cancel via the in-vehicle iDrive menu under ConnectedDrive Services.

What happens to my BMW ID and personal data if I cancel?

Your BMW ID account remains active after cancelling subscriptions. To delete your personal data or close your BMW ID entirely, you must submit a separate data deletion request through BMW's privacy portal or by contacting customercare@bmwassist.com.

How to Cancel BMW ConnectedDrive (2026)

BMW ConnectedDrive plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

Medium

Visit Website

Estimated Time:5 minutes

Cancel Method:Website

Sign in to My BMW

Go to mygarage.bmwusa.com and sign in with your BMW ID (email and password). If you don't have a BMW ID, you'll need to register first using the email associated with your ConnectedDrive account.

Select your vehicle

From the 'My Garage' dashboard, click on the vehicle tile whose ConnectedDrive subscription you want to cancel. This opens your vehicle's detail page.

Open the ConnectedDrive Store

Click the 'ConnectedDrive Store' button or navigate to 'My Subscriptions' from the vehicle detail page. This shows all active and past subscriptions tied to that vehicle.

Find the active subscription

Locate the subscription you wish to cancel (e.g., 'BMW Digital Premium', 'Remote Services', or another named plan). Click on it to expand its details.

Turn off Auto-Renewal

Click the 'Cancel Auto-Renewal' or 'Manage Subscription' button shown next to the active plan. Confirm the cancellation when prompted. The service continues until the end of the current paid period.

Confirm cancellation via email

Check your inbox for a BMW confirmation email. If you do not receive one within a few minutes, contact BMW Assist Customer Care at 1-888-333-6118 or customercare@bmwassist.com to confirm the cancellation was recorded.

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