Will I still have security coverage during the notice period?

Yes. G4S continues to provide your contracted security services throughout the notice period until the official cancellation date. You are also billed for this period.

Are there fees for cancelling before my contract ends?

Yes. Early termination of a fixed-term G4S contract typically results in a fee covering the remaining contract balance or a set number of months' service charges. Review your specific contract's cancellation clause for the exact fee structure.

Can I reactivate my G4S service after cancelling?

Yes, you can contact G4S to set up a new service agreement, but it will be treated as a new contract at current pricing. Previous contract terms and rates will not be reinstated.

What happens to my personal data after cancellation?

G4S retains customer data in accordance with their privacy policy and applicable data protection laws (e.g., GDPR in the UK/EU). You can submit a data deletion request to G4S via their contact page at g4s.com/contact-us.

How much notice do I need to give to cancel?

Notice periods vary by contract type — typically 30 days for month-to-month agreements and 30–90 days (or up to 3 months) for fixed-term service agreements. Check your specific contract or ask your account manager.

Can I cancel G4S online?

No. G4S Secure Solutions does not offer an online self-service cancellation portal. Cancellation must be initiated by calling customer service and then confirmed in writing via email or letter to your account manager.

How to Cancel G4S Secure Solutions (2026)

G4S Secure Solutions plans start from £29.99/month. Follow our 7-step guide to cancel your subscription in about 20 minutes — with tips to avoid retention offers.

Updated: April 2026

from £29.99/month

(≈ RON 176.38)

HardYou save £359.88/year by cancelling

Visit Website

Estimated Time:20 minutes

Cancel Method:Phone

Review your service contract

Locate your G4S Secure Solutions service agreement and review the cancellation clause. Note your contract end date, required notice period (typically 30–90 days depending on contract type), and any early termination or cancellation fees that may apply.

Gather your account details

Collect your Account Number, service address, and the name of the primary account holder. These will be required when you contact G4S to initiate cancellation.

Contact G4S customer service by phone

Call G4S Secure Solutions USA at 1-800-275-8305 (business hours). State that you wish to cancel your service contract. For UK customers, call +44 371 664 0300. Have your account number and contract details ready.

Submit written cancellation notice

G4S requires written notice of cancellation. Send a cancellation letter or email to your assigned account manager or to info.secureintegration@usa.g4s.com (USA) specifying your account number, service address, and desired cancellation date. Written notice is required to start the notice period clock.

Confirm notice period and any fees

A G4S representative will confirm the required notice period (commonly 30–90 days for residential/small business, up to 3 months for enterprise contracts) and advise whether any cancellation or early termination fees apply based on your remaining contract term.

Schedule equipment retrieval (if applicable)

If G4S installed monitoring or security equipment at your premises, arrange a date for their technicians to decommission and retrieve the equipment. Failure to return leased equipment may result in additional charges.

Obtain written confirmation of cancellation

Request a written confirmation email or letter from G4S confirming your cancellation date and final billing date. Keep this for your records in case of any billing disputes after cancellation.

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