How to Cancel Adobe Creative Cloud
from $19.99/month
HardYou save $239.88/year by cancelling
Estimated Time:15 minutes
Cancel Method:Website
1
Sign In to Adobe
Go to account.adobe.com and sign in with your Adobe ID
2
Manage Plans
Click Plans & Payment, then Manage plan
3
Cancel Plan
Click Cancel your plan. Adobe will present multiple retention offers
4
Select Reason
Choose a cancellation reason from the dropdown list
5
Decline Offers
Adobe will offer discounts (up to 60% off), free months, or plan switches. Decline each offer
6
Accept Early Termination Fee
If on an annual plan, you may owe an early termination fee (50% of remaining months). Review and confirm
7
Confirm Cancellation
Click Confirm Cancellation to finalize
Retention Tips
Adobe is notoriously difficult to cancel. They will offer up to 60% off for 2-3 months, free months, or plan downgrades. Annual plans carry an early termination fee of 50% of remaining contract value. Consider calling support and asking for the retention department -- they can sometimes waive the fee. If you subscribed via the App Store, cancel through Apple instead.
FAQ
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