How to Cancel Asana
from $10.99/month
EasyYou save $131.88/year by cancelling
Estimated Time:8 minutes
Cancel Method:Website
1
Log in as Organization Admin
Go to app.asana.com and log in. You must be an organization admin to cancel or downgrade a paid plan.
2
Go to Admin Console
Click the grid/waffle icon in the top-left and select 'Admin' to open the Admin Console.
3
Navigate to Billing
In the Admin Console, click 'Billing' in the left sidebar to view your plan details and next renewal date.
4
Downgrade or Cancel Plan
Click 'Change plan' and select the Free plan option, or click 'Cancel subscription' if that option is available. Asana may present retention offers.
5
Confirm Downgrade
Review what features you will lose on the free plan (e.g., timeline, advanced reporting, custom fields). Confirm the downgrade. Access to paid features stops at the end of the billing period.
Retention Tips
We understand project management tools are a significant investment. Before downgrading, consider that your team will lose Timeline, custom fields, and reporting β features that could impact project delivery. We can offer a 30-day extension at no cost so you can evaluate the value. Would that help?
FAQ
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