Can I still listen to music on Boomplay after cancelling Premium?

Yes, Boomplay offers a free tier with ads and limited features. You can still stream music online but won't have offline downloads, ad-free listening, or other premium features.

How do I cancel if I paid via mobile money?

If you subscribed via mobile money or carrier billing, the subscription may auto-renew. Check with your mobile provider or go to Boomplay settings to disable auto-renewal. You can also contact Boomplay support for assistance.

Will my downloaded songs be removed after cancelling?

Yes, songs downloaded for offline listening through Premium will become unavailable after your subscription ends. Your playlists and listening history will be preserved.

How to Cancel Boomplay

from $1.99/month

EasyYou save $23.88/year by cancelling

Estimated Time:3 minutes

Cancel Method:App

Open Boomplay app

Open the Boomplay app on your mobile device and sign in with your account.

Go to your profile

Tap on 'Me' or your profile icon at the bottom of the screen.

Navigate to Premium

Find and tap on 'Premium' or 'Subscription' in your profile settings.

Cancel subscription

Tap 'Cancel Subscription' or 'Manage Subscription' and follow the prompts.

Confirm cancellation

Confirm the cancellation. Your premium features will continue until the end of your current billing period. The free tier remains available with ads.

Retention Tips

Before you cancel Boomplay Premium, you'll lose access to offline downloads, ad-free listening, and high-quality audio streaming. Our premium plan is one of the most affordable music streaming options available. Would you like to continue enjoying premium features?

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FAQ

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