How to Cancel GitLab
from $19.00/month
EasyYou save $228.00/year by cancelling
Estimated Time:5 minutes
Cancel Method:Website
1
Log into GitLab
Go to gitlab.com and sign in with your account that holds the Premium or Ultimate subscription.
2
Navigate to billing settings
Click on your avatar in the top-right, go to 'Preferences' or navigate to your group's 'Settings' > 'Billing' if it's a group subscription.
3
Open subscription management
In the Billing section, find your active subscription and click 'Manage' to access the subscription portal at customers.gitlab.com.
4
Cancel the subscription
In the GitLab Customers Portal, click 'Cancel subscription'. You'll see a summary of features you'll lose when downgrading to Free.
5
Confirm cancellation
Acknowledge the feature loss and click 'Confirm cancellation'. Your paid features remain active until the subscription end date.
Retention Tips
Cancelling GitLab Premium/Ultimate means you'll lose access to advanced CI/CD features, code review approvals, security scanning, compliance management, and priority support. Your repositories and data remain on the Free tier.
FAQ
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